VIKTORIA RUFFLE DRESS - BLACK
VIKTORIA RUFFLE DRESS - BLACK

VIKTORIA RUFFLE DRESS - BLACK

Regular price $290.00 Sale price $199.00
1 in stock

The Viktoria Ruffle dress is the epitome of elegant & chic. Crafted from a stretch crepe, this fabric is flattering and forgiving. The off shoulder bodice features a twisted detailing along the front bodice.Finished with a flounced ruffle skirt along hem edge. A gorgeous dress for many occasions.

  • Metal Zipper closure in back
  • Gentle hand wash or Gentle Dry Clean
  • Beautiful sleeve detail
  • Do not soak
  • Fully Lined

Measurements taken from a size 8

  • Bust - 85cm
  • Waist - 67cm
  • Hip - 93cm
  • Back Skirt Length from Waist to Hem - 75cm

 

Models Measurements

  • Our Model Natalie wears a size 6
  • Height 170cm / Bust - 86cm /Waist - 58cm /Hip - 86cm

 

All measurements are in centimetres 

SIZE 6 8 10 12 14 16
BUST 79-81 83-85 89-91 83-85 99-101 103-105
WAIST 60-62 65-67 70-72 75-77 80-82 85-87
HIPS 87-89 92-94 97-99 102-104 107-109 112-114

POSTAGE & DELIVERY
 
ALL DELIVERY TIMES ARE APPROXIMATE
  
- Regular Post (Australia) FREE (3-5 business days after dispatch)
 
- Express Delivery (Australia) $10.00 (1-3 business days after dispatch)
 
Within Australia, we use Australia Post Eparcel & TNT Road Express with Signature on Delivery to ensure your items are delivered and signed for & whereby we can track any purchases easily and in a timely manner.  
 
- YES we do post to PO BOXES within Australia only.  
 
- You can track your order by clicking: www.auspost.com.au/track
 
- Orders placed on weekends and public holidays will be dispatched on the next available business day.
 Goods will be delivered on business days; no deliveries will be made on weekends or public holidays.
 
 
- Goods will be delivered by Australia Post and a signature is required upon delivery. If no signature is obtained at the time of delivery, a note will be left at your premises and goods will be delivered to your local post office for collection.
 Goods may not be delivered next day due to circumstances (such as adverse weather, strikes etc) beyond the control of LOVE HONOR or Australia Post.
 
All orders placed before 1pm AEST time are processed the next business day. Once your order is dispatched you will receive shipping confirmation and tracking details.
 
FREE EXPRESS SHIPPING ON ALL ORDERS AUD $350+
We offer our Australian customers free Express shipping on all orders $350 AUD and over. 
 
 
INTERNATIONAL ORDERS 
 
- USA & NEW ZEALAND - Express Shipping is provided through DHL EXPRESS at a flat rate of $15 AUD.  
REST OF THE WORLD - Express Shipping is provided through DHL EXPRESS at a flat rate of $25 AUD.  
 
- Pending credit card authorisation, verification and availability of stock, delivery will take up to 3-7 business days. On occasion, some shipments may take longer than 7 business days. This will depend on the postal services in your area & there have been some delays noted during extreme weather conditions & "Acts of God".
 All prices are in Australian dollars.
 
- The prices within the online store DO NOT include relevant overseas duties and other customs charges you may incur. Each country has its own import duties and tariffs and the purchaser is responsible for these fees.  

 
PLEASE NOTE
To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient. All return items must state RETURNED ITEM. Failure to do so will mean that you are responsible for any duties & taxes to be paid for release of parcels. If you do not accept this all parcels will be returned to sender.  
 
OWNERSHIP AND RISK
Ownership of and risk of damage in the goods passes to you upon delivery to you at your specified delivery address.
 
ENQUIRIES
Our e-boutique administrator is available between 9:30am and 5:30pm AEST Monday through to Friday. Please email customercare@lovehonor.com.au for enquiries relating to the LOVE HONOR E-boutique.
  
WE RESERVE THE RIGHT to cancel any order, at which time we will immediately notify this action by e-mail, using the details provided. We will refund all monies paid using the original method received.

 

AUSTRALIAN SIZE MEASUREMENTS
*All measurements are in centimeters
 
 
 LOVE HONOR SIZING 8 10 12 14 16 18 20
BUST 79-81 84-86 89-91 94-96 99-101 104-106 109-111 114-116
WAIST 61-63 66-68 71-73 76-78 81-83 86-88 91-93 96-98
HIPS 87-89 92-94 97-99 102-104 107-109 112-114 117-119 122-124
  

 

   
INTERNATIONAL SIZE CONVERSIONS

 

AUS/UK

6

8

10

12

14

16

18

20

FR

34

36

38

40

42

44

46

48

USA

2

4

6

8

10

12

14

16

 

 

SOME TIPS 

 

The accopmanying Size Chart is to provide information on sizing of LOVE HONOR. This will help you decide which size to buy. Sizes may vary across brands and across countries.
 
When measuring yourself please ensure the measurement tape is not too loose and is pulled slightly taught against the body. If the tape is too loose you may end up purchasing a size too large. 
 
Each LOVE HONOR garment is handmade and slight measurements differences are inherent to the manufacturing process.  

RETURNS POLICY

Full-priced goods in a saleable condition, unworn, and with original tags attached may be exchanged for a different size or style (where available), or returned for a credit note valid for 12 months.

- The item must be returned within 10 days of purchase together with original proof of purchase. We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe.

- We observe the right to deny refunds if the merchandise returned fails to meet our return policy requirements which is in keeping with Fair Trading laws.

- Orders cannot be cancelled after the order has been placed.

HOW DO I RETURN AN ITEM?

To return an item, we need to provide you with a RMA Number. Please complete the RETURN REQUEST HERE.

Our Customer Care Team will reply with your RMA Number within two business days. You will need to fill out the returns form - any returns without a form will not be able to be processed. RETURN FORM HERE.

Please Note:

- Your RMA Number must be clearly marked on the front of your returned parcel. If our warehouse cannot identify this number on the outside of your parcel it may be returned to you.

- A refund will only be provided if your goods are faulty or damaged during shipping and cannot be repaired or replaced.

Returned merchandise should include the all original packaging and be in the original condition as when it was received. 

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

Upon receipt of the items, they will undergo a quality review and once cleared, you will receive a refund or credit note for the purchase price (excluding original shipping cost) directly to the original method of payment used for purchase. We endeavour to process refunds as soon as they are received but please allow up to 5 business days for returns to be processed. You will receive email notification of the status of your refund once finalised.

We do not refund initial shipping charges for items returned, other than for faulty items. LOVE HONOR is not liable for the loss of garments being returned. We recommend using a traceable delivery method and taking note of your tracking number.

Subject to our obligations under the Australian Consumer Law or similar legislation, for any return you will be responsible for shipping and handling charges to return any unwanted items. If the package does not reach us safely we will not be able to complete the refund, we recommend sending via a traceable method for peace of mind and to retain proof of postage until you have received confirmation that your return has been processed.
 

INTERNATIONAL RETURNS

For all International purchases you have 10 days to notify customerlove@lovehonor.com.au from the date you placed your purchase. We allow up to 14 days for international orders to be returned back to our office.
We are unable to exchange international orders. If you wish to exchange an item we will provide you with a store credit and you can then repurchase the desired item with the store credit. 
 
Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.
 
SALE ITEMS &  SPECIAL PROMOTIONS
 
If you return a SALE item you will receive a store credit for the value of your order less any shipping charges. We advise customers to choose carefully as sale items will not be refunded unless deemed faulty.
 
- We do not refund on sale items for change of mind or incorrect fit.
- We do not refund on promotional discounts such a Special Code discount for signing on, Click Frenzy, Black Friday, Cyber weekend & Flash Sales. 
- Items purchased on sale are FINAL SALE.
- Items marked down at 50% or more are considered FINAL SALE and are not eligible for a store credit or exchange so please choose carefully. 
 
 
HOW LONG WILL IT TAKE TO PROCESS MY RETURN?
 
Once your order has been received at our head office your return request will be processed within the following timeframes. 

- For Store Credits & Refunds please allow between 5-7 business days for your refund to be processed from the date we receive back your item. Please allow between 3-5 business days for the funds to clear back into your method of payment. 
  
HOW WILL I BE REFUNDED?
 
Monies will be refunded back into the account used to make the original purchase. Shipping costs are non refundable. Items that have been worn will not be refunded unless a manufacturing fault is determined.
 
- Any garments returned to us with makeup/fake tan, unacceptable odour, deodorant stains or any other markings/stains will be sent back to the customer. 

- Any customs charges (overseas customers) are the responsibility of the customer.

- LOVE HONOR reserves the right to deny a refund or exchange if the merchandise does not meet our returns policy requirements once assessed. If a returned item is denied, the goods will be returned to the customer.
 
FAULTY ITEMS
 
We inspect all garments prior to dispatch to ensure you receive a perfect item. We're so sorry in the event of an item you received is not in perfect condition. Please follow the returns process below and attach a photo of the fault to the returns form. We will meet our obligations under the Australian Consumer Law or similar legislation which may include replacing or repairing the item if the stock is available or giving you a refund upon receiving your faulty item back if the item is not able to be replaced. We advise customers to contact us immediately if they suspect a faulty item so we can have the item repaired/replaced within a timely manner for you. 
 
- LOVE HONOR will not be held accountable if customers do not check or try on their garments immediately on receipt and return the item within 7 days if there is an issue with the garment. After 7 days of the garment being in the possession of the buyer, LOVE HONOR determines that the customer has accepted the item.

- Garments that are returned as ‘faulty’ will be inspected immediately they are received and an email notifying you of the outcome will be sent within 5 days.

Goods are deemed faulty if:

a) the goods are damaged when the customer receives them
b) the goods show a distinct manufacturing fault

- Please note that garments that are damaged as a result of wear and tear are not considered faulty.

- Garments that have been altered or garments that have any attempt at repair made by the customer or registered alteration specialist will be refused.

Once an item has been confirmed as faulty we will process either a refund or exchange.
Please return your merchandise to the following address. 
 
RETURN ADDRESS
LOVE HONOR
CUSTOMER CARE - RETURNS
PO BOX 2101, TAREN POINT NSW 2229
SYDNEY, AUSTRALIA
 
Once your order has been received at our warehouse you will be notified via email, and your request processed.
 
- REFUNDS: Please allow up to 7 business days for your refund to be processed and up to an additional 5 days for the funds to reach your account depending on your payment method.

- STORE CREDIT: Please allow up to 5 business days for processing.

Note: Refunds are processed as reversals of the original payment, ie. If paid via credit card, we will refund to the same credit card. If paid via PayPal, we will refund to your PayPal account.

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