ROSETTA MIDI DRESS- IVORY

$275.00

The Rosetta Midi is crafted from a Mid-weight stretch Crepe fabrication which looks as beautiful as it feels on the body. The Rosetta Midi is an off the shoulder style dress with moulded bust cups. The bodice has a sweet cutout in the front neckline. The skirt features a beautifully shaped peplum frill which is very flattering.

Metal Zipper in back
Moulded bust cups for superior support
Fabric has 2% Elastane
Off shoulder design
Fully lined

Measurements taken from a size 8

Bust - 84cm
Waist - 67cm
Hip - 93cm
Back Skirt Length from Waist to Hem - 80cm

Models Measurements

Our Model Evie wears a size 8
Height 178cm / Bust - 84cm /Waist - 66cm /Hip - 90cm

All measurements are in centimetres

SIZE	6	8	10	12	14	16
BUST	79-81	83-85	89-91	83-85	99-101	103-105
WAIST	60-62	65-67	70-72	75-77	80-82	85-87
HIPS	87-89	92-94	97-99	102-104	107-109	112-114

If your size is not available please email customercare@lovehonor.com.au

POSTAGE & DELIVERY

ALL DELIVERY TIMES ARE APPROXIMATE

- Regular Post (Australia) FREE (3-5 business days after dispatch)

- Express Delivery (Australia) $10.00 (1-3 business days after dispatch)

Within Australia, we use Australia Post Eparcel & TNT Road Express with Signature on Delivery to ensure your items are delivered and signed for & whereby we can track any purchases easily and in a timely manner.

- YES we do post to PO BOXES within Australia only.

- You can track your order by clicking: www.auspost.com.au/track

- Orders placed on weekends and public holidays will be dispatched on the next available business day.  Goods will be delivered on business days; no deliveries will be made on weekends or public holidays. 

- Goods will be delivered by Australia Post and a signature is required upon delivery. If no signature is obtained at the time of delivery, a note will be left at your premises and goods will be delivered to your local post office for collection.  Goods may not be delivered next day due to circumstances (such as adverse weather, strikes etc) beyond the control of LOVE HONOR or Australia Post.

- All orders placed before 1pm AEST time are processed the next business day. Once your order is dispatched you will receive shipping confirmation and tracking details.

FREE EXPRESS SHIPPING ON ALL ORDERS AUD $350+
We offer our Australian customers free Express shipping on all orders $350 AUD and over.

INTERNATIONAL ORDERS

- USA & NEW ZEALAND - Express Shipping is provided through DHL EXPRESS at a flat rate of $15 AUD.

- REST OF THE WORLD - Express Shipping is provided through DHL EXPRESS at a flat rate of $25 AUD.

- Pending credit card authorisation, verification and availability of stock, delivery will take up to 3-7 business days. On occasion, some shipments may take longer than 7 business days. This will depend on the postal services in your area & there have been some delays noted during extreme weather conditions & "Acts of God".  All prices are in Australian dollars.

- The prices within the online store DO NOT include relevant overseas duties and other customs charges you may incur. Each country has its own import duties and tariffs and the purchaser is responsible for these fees.  

PLEASE NOTE

To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient. All return items must state RETURNED ITEM. Failure to do so will mean that you are responsible for any duties & taxes to be paid for release of parcels. If you do not accept this all parcels will be returned to sender.

OWNERSHIP AND RISK

Ownership of and risk of damage in the goods passes to you upon delivery to you at your specified delivery address.

ENQUIRIES

Our e-boutique administrator is available between 9:30am and 5:30pm AEST Monday through to Friday. Please email customercare@lovehonor.com.au for enquiries relating to the LOVE HONOR E-boutique.

WE RESERVE THE RIGHT to cancel any order, at which time we will immediately notify this action by e-mail, using the details provided. We will refund all monies paid using the original method received.

AUSTRALIAN SIZE MEASUREMENTS

*All measurements are in centimeters

LOVE HONOR SIZING	6	8	10	12	14	16	18	20
BUST	79-81	84-86	89-91	94-96	99-101	104-106	109-111	114-116
WAIST	61-63	66-68	71-73	76-78	81-83	86-88	91-93	96-98
HIPS	87-89	92-94	97-99	102-104	107-109	112-114	117-119	122-124

INTERNATIONAL SIZE CONVERSIONS

AUS/UK	6	8	10	12	14	16	18	20
FR	34	36	38	40	42	44	46	48
USA	2	4	6	8	10	12	14	16

SOME TIPS

The accopmanying Size Chart is to provide information on sizing of LOVE HONOR. This will help you decide which size to buy. Sizes may vary across brands and across countries.

When measuring yourself please ensure the measurement tape is not too loose and is pulled slightly taught against the body. If the tape is too loose you may end up purchasing a size too large.

Each LOVE HONOR garment is handmade and slight measurements differences are inherent to the manufacturing process.

RETURNS POLICY

- Full-priced goods in a saleable condition, unworn, and with original tags attached may be exchanged for a different size or style (where available), or returned for a credit note valid for 12 months.

- The item must be returned within 10 days of purchase together with original proof of purchase. We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe.

- We observe the right to deny refunds if the merchandise returned fails to meet our return policy requirements which is in keeping with Fair Trading laws.

- Orders cannot be cancelled after the order has been placed.

HOW DO I RETURN AN ITEM?

To return an item, we need to provide you with a RMA Number. Please complete the RETURN REQUEST HERE.

Our Customer Care Team will reply with your RMA Number within two business days. You will need to fill out the returns form - any returns without a form will not be able to be processed. RETURN FORM HERE.

Please Note:

- Your RMA Number must be clearly marked on the front of your returned parcel. If our warehouse cannot identify this number on the outside of your parcel it may be returned to you.

- A refund will only be provided if your goods are faulty or damaged during shipping and cannot be repaired or replaced.

Returned merchandise should include the all original packaging and be in the original condition as when it was received.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

Upon receipt of the items, they will undergo a quality review and once cleared, you will receive a refund or credit note for the purchase price (excluding original shipping cost) directly to the original method of payment used for purchase. We endeavour to process refunds as soon as they are received but please allow up to 5 business days for returns to be processed. You will receive email notification of the status of your refund once finalised.

We do not refund initial shipping charges for items returned, other than for faulty items. LOVE HONOR is not liable for the loss of garments being returned. We recommend using a traceable delivery method and taking note of your tracking number.

Subject to our obligations under the Australian Consumer Law or similar legislation, for any return you will be responsible for shipping and handling charges to return any unwanted items. If the package does not reach us safely we will not be able to complete the refund, we recommend sending via a traceable method for peace of mind and to retain proof of postage until you have received confirmation that your return has been processed.

INTERNATIONAL RETURNS

For all International purchases you have 10 days to notify customerlove@lovehonor.com.au from the date you placed your purchase. We allow up to 14 days for international orders to be returned back to our office.

We are unable to exchange international orders. If you wish to exchange an item we will provide you with a store credit and you can then repurchase the desired item with the store credit.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

SALE ITEMS & SPECIAL PROMOTIONS

If you return a SALE item you will receive a store credit for the value of your order less any shipping charges. We advise customers to choose carefully as sale items will not be refunded.

- We do not refund on sale items for change of mind or incorrect fit.

- We do not refund on promotional discounts such a Special Code discount for signing on, Click Frenzy, Black Friday, Cyber weekend & Flash Sales.

- Items marked down at 50% or more are considered FINAL SALE and are not eligible for a store credit or exchange so please choose carefully.

HOW LONG WILL IT TAKE TO PROCESS MY STORE CREDIT/EXCHANGE?

Once your order has been received at our head office your return request will be processed within the following timeframes.

- For Store Credits & Exchanges please allow between 5-7 business days for your returned item to be processed from the date we receive your item back.

FAULTY ITEMS

We inspect all garments prior to dispatch to ensure you receive a perfect item. We're so sorry in the event of an item you received is not in perfect condition. Please follow the returns process below and attach a photo of the fault to the returns form. We will meet our obligations under the Australian Consumer Law or similar legislation which may include replacing or repairing the item if the stock is available or giving you a refund upon receiving your faulty item back if the item is not able to be replaced. We advise customers to contact us immediately if they suspect a faulty item so we can have the item repaired/replaced within a timely manner for you.

- LOVE HONOR will not be held accountable if customers do not check or try on their garments immediately on receipt and return the item within 7 days if there is an issue with the garment. After 7 days of the garment being in the possession of the buyer, LOVE HONOR determines that the customer has accepted the item.

- Garments that are returned as ‘faulty’ will be inspected immediately they are received and an email notifying you of the outcome will be sent within 5 days.

Goods are deemed faulty if:

a) the goods are damaged when the customer receives them
b) the goods show a distinct manufacturing fault

- Please note that garments that are damaged as a result of wear and tear are not considered faulty.

- Garments that have been altered or garments that have any attempt at repair made by the customer or registered alteration specialist will be refused.

Once an item has been confirmed as faulty we will process either a refund or exchange.

Please return your merchandise to the following address.

RETURN ADDRESS

LOVE HONOR

CUSTOMER CARE - RETURNS

PO BOX 2101, TAREN POINT NSW 2229

SYDNEY, AUSTRALIA

Once your order has been received at our warehouse you will be notified via email, and your request processed.

HOW WILL I BE REFUNDED?

In the event we have made an error on your order or your item is deemed as having a manufacturing fault that cannot be repaired or replaced, all monies will be refunded back into the account used to make the original purchase. Shipping costs are non refundable. Items that have been worn will not be refunded unless a manufacturing fault is determined.

- Any garments returned to us with makeup/fake tan, unacceptable odour, deodorant stains or any other markings/stains will be sent back to the customer.

- Any customs charges (overseas customers) are the responsibility of the customer.

- LOVE HONOR reserves the right to deny a refund or exchange if the merchandise does not meet our returns policy requirements once assessed. If a returned item is denied, the goods will be returned to the customer.

- REFUNDS: Please allow up to 7 business days for your refund to be processed and up to an additional 5 days for the funds to reach your account depending on your payment method.

- STORE CREDIT: Please allow up to 5 business days for processing.

Note: Refunds are processed as reversals of the original payment, ie. If paid via credit card, we will refund to the same credit card. If paid via PayPal, we will refund to your PayPal account.

ROSETTA MIDI DRESS- POWDER

$275.00

The Rosetta Midi by Love Honor is crafted from a Mid-weight stretch Crepe fabrication which looks as beautiful as it feels on the body. The Rosetta Midi is an off the shoulder style dress with moulded bust cups. The bodice has a sweet cut out in the front neckline. The skirt features a beautifully shaped peplum frill which is flattering against the body.

This style is a smaller make so if you are in between sizes, we recommend going up a size.

Metal Zipper in back
Moulded bust cups for superior support
Fabric has 2% Elastane
Off shoulder design
Fully Lined

Measurements taken from a size 8

Bust - 84cm

Waist - 67cm

Hip - 93cm

Back Skirt Length from Waist to Hem - 80cm

Models Measurements

Our Model Evie wears a size 8

Height 178cm / Bust - 84cm / Waist - 66cm / Hip - 90cm

If your size is unavailable, please Email customercare@lovehonor.com.au

POSTAGE & DELIVERY

ALL DELIVERY TIMES ARE APPROXIMATE

- Regular Post (Australia) FREE (3-5 business days after dispatch)

- Express Delivery (Australia) $10.00 (1-3 business days after dispatch)

Within Australia, we use Australia Post Eparcel & TNT Road Express with Signature on Delivery to ensure your items are delivered and signed for & whereby we can track any purchases easily and in a timely manner.

- YES we do post to PO BOXES within Australia only.

- You can track your order by clicking: www.auspost.com.au/track

- Orders placed on weekends and public holidays will be dispatched on the next available business day.  Goods will be delivered on business days; no deliveries will be made on weekends or public holidays. 

- Goods will be delivered by Australia Post and a signature is required upon delivery. If no signature is obtained at the time of delivery, a note will be left at your premises and goods will be delivered to your local post office for collection.  Goods may not be delivered next day due to circumstances (such as adverse weather, strikes etc) beyond the control of LOVE HONOR or Australia Post.

- All orders placed before 1pm AEST time are processed the next business day. Once your order is dispatched you will receive shipping confirmation and tracking details.

FREE EXPRESS SHIPPING ON ALL ORDERS AUD $350+
We offer our Australian customers free Express shipping on all orders $350 AUD and over.

INTERNATIONAL ORDERS

- USA & NEW ZEALAND - Express Shipping is provided through DHL EXPRESS at a flat rate of $15 AUD.

- REST OF THE WORLD - Express Shipping is provided through DHL EXPRESS at a flat rate of $25 AUD.

- Pending credit card authorisation, verification and availability of stock, delivery will take up to 3-7 business days. On occasion, some shipments may take longer than 7 business days. This will depend on the postal services in your area & there have been some delays noted during extreme weather conditions & "Acts of God".  All prices are in Australian dollars.

- The prices within the online store DO NOT include relevant overseas duties and other customs charges you may incur. Each country has its own import duties and tariffs and the purchaser is responsible for these fees.  

PLEASE NOTE

To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient. All return items must state RETURNED ITEM. Failure to do so will mean that you are responsible for any duties & taxes to be paid for release of parcels. If you do not accept this all parcels will be returned to sender.

OWNERSHIP AND RISK

Ownership of and risk of damage in the goods passes to you upon delivery to you at your specified delivery address.

ENQUIRIES

Our e-boutique administrator is available between 9:30am and 5:30pm AEST Monday through to Friday. Please email customercare@lovehonor.com.au for enquiries relating to the LOVE HONOR E-boutique.

WE RESERVE THE RIGHT to cancel any order, at which time we will immediately notify this action by e-mail, using the details provided. We will refund all monies paid using the original method received.

AUSTRALIAN SIZE MEASUREMENTS

*All measurements are in centimeters

LOVE HONOR SIZING	6	8	10	12	14	16	18	20
BUST	79-81	84-86	89-91	94-96	99-101	104-106	109-111	114-116
WAIST	61-63	66-68	71-73	76-78	81-83	86-88	91-93	96-98
HIPS	87-89	92-94	97-99	102-104	107-109	112-114	117-119	122-124

INTERNATIONAL SIZE CONVERSIONS

AUS/UK	6	8	10	12	14	16	18	20
FR	34	36	38	40	42	44	46	48
USA	2	4	6	8	10	12	14	16

SOME TIPS

The accopmanying Size Chart is to provide information on sizing of LOVE HONOR. This will help you decide which size to buy. Sizes may vary across brands and across countries.

When measuring yourself please ensure the measurement tape is not too loose and is pulled slightly taught against the body. If the tape is too loose you may end up purchasing a size too large.

Each LOVE HONOR garment is handmade and slight measurements differences are inherent to the manufacturing process.

RETURNS POLICY

- Full-priced goods in a saleable condition, unworn, and with original tags attached may be exchanged for a different size or style (where available), or returned for a credit note valid for 12 months.

- The item must be returned within 10 days of purchase together with original proof of purchase. We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe.

- We observe the right to deny refunds if the merchandise returned fails to meet our return policy requirements which is in keeping with Fair Trading laws.

- Orders cannot be cancelled after the order has been placed.

HOW DO I RETURN AN ITEM?

To return an item, we need to provide you with a RMA Number. Please complete the RETURN REQUEST HERE.

Our Customer Care Team will reply with your RMA Number within two business days. You will need to fill out the returns form - any returns without a form will not be able to be processed. RETURN FORM HERE.

Please Note:

- Your RMA Number must be clearly marked on the front of your returned parcel. If our warehouse cannot identify this number on the outside of your parcel it may be returned to you.

- A refund will only be provided if your goods are faulty or damaged during shipping and cannot be repaired or replaced.

Returned merchandise should include the all original packaging and be in the original condition as when it was received.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

Upon receipt of the items, they will undergo a quality review and once cleared, you will receive a refund or credit note for the purchase price (excluding original shipping cost) directly to the original method of payment used for purchase. We endeavour to process refunds as soon as they are received but please allow up to 5 business days for returns to be processed. You will receive email notification of the status of your refund once finalised.

We do not refund initial shipping charges for items returned, other than for faulty items. LOVE HONOR is not liable for the loss of garments being returned. We recommend using a traceable delivery method and taking note of your tracking number.

Subject to our obligations under the Australian Consumer Law or similar legislation, for any return you will be responsible for shipping and handling charges to return any unwanted items. If the package does not reach us safely we will not be able to complete the refund, we recommend sending via a traceable method for peace of mind and to retain proof of postage until you have received confirmation that your return has been processed.

INTERNATIONAL RETURNS

For all International purchases you have 10 days to notify customerlove@lovehonor.com.au from the date you placed your purchase. We allow up to 14 days for international orders to be returned back to our office.

We are unable to exchange international orders. If you wish to exchange an item we will provide you with a store credit and you can then repurchase the desired item with the store credit.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

SALE ITEMS & SPECIAL PROMOTIONS

If you return a SALE item you will receive a store credit for the value of your order less any shipping charges. We advise customers to choose carefully as sale items will not be refunded.

- We do not refund on sale items for change of mind or incorrect fit.

- We do not refund on promotional discounts such a Special Code discount for signing on, Click Frenzy, Black Friday, Cyber weekend & Flash Sales.

- Items marked down at 50% or more are considered FINAL SALE and are not eligible for a store credit or exchange so please choose carefully.

HOW LONG WILL IT TAKE TO PROCESS MY STORE CREDIT/EXCHANGE?

Once your order has been received at our head office your return request will be processed within the following timeframes.

- For Store Credits & Exchanges please allow between 5-7 business days for your returned item to be processed from the date we receive your item back.

FAULTY ITEMS

We inspect all garments prior to dispatch to ensure you receive a perfect item. We're so sorry in the event of an item you received is not in perfect condition. Please follow the returns process below and attach a photo of the fault to the returns form. We will meet our obligations under the Australian Consumer Law or similar legislation which may include replacing or repairing the item if the stock is available or giving you a refund upon receiving your faulty item back if the item is not able to be replaced. We advise customers to contact us immediately if they suspect a faulty item so we can have the item repaired/replaced within a timely manner for you.

- LOVE HONOR will not be held accountable if customers do not check or try on their garments immediately on receipt and return the item within 7 days if there is an issue with the garment. After 7 days of the garment being in the possession of the buyer, LOVE HONOR determines that the customer has accepted the item.

- Garments that are returned as ‘faulty’ will be inspected immediately they are received and an email notifying you of the outcome will be sent within 5 days.

Goods are deemed faulty if:

a) the goods are damaged when the customer receives them
b) the goods show a distinct manufacturing fault

- Please note that garments that are damaged as a result of wear and tear are not considered faulty.

- Garments that have been altered or garments that have any attempt at repair made by the customer or registered alteration specialist will be refused.

Once an item has been confirmed as faulty we will process either a refund or exchange.

Please return your merchandise to the following address.

RETURN ADDRESS

LOVE HONOR

CUSTOMER CARE - RETURNS

PO BOX 2101, TAREN POINT NSW 2229

SYDNEY, AUSTRALIA

Once your order has been received at our warehouse you will be notified via email, and your request processed.

HOW WILL I BE REFUNDED?

In the event we have made an error on your order or your item is deemed as having a manufacturing fault that cannot be repaired or replaced, all monies will be refunded back into the account used to make the original purchase. Shipping costs are non refundable. Items that have been worn will not be refunded unless a manufacturing fault is determined.

- Any garments returned to us with makeup/fake tan, unacceptable odour, deodorant stains or any other markings/stains will be sent back to the customer.

- Any customs charges (overseas customers) are the responsibility of the customer.

- LOVE HONOR reserves the right to deny a refund or exchange if the merchandise does not meet our returns policy requirements once assessed. If a returned item is denied, the goods will be returned to the customer.

- REFUNDS: Please allow up to 7 business days for your refund to be processed and up to an additional 5 days for the funds to reach your account depending on your payment method.

- STORE CREDIT: Please allow up to 5 business days for processing.

Note: Refunds are processed as reversals of the original payment, ie. If paid via credit card, we will refund to the same credit card. If paid via PayPal, we will refund to your PayPal account.

SIENA LACE DRESS - JADE

$320.00

Get ready for upcoming special occasions with the Siena Lace Mini Dress in Jade, the most coveted colour of the season. Featuring a ruffle sleeve & bow detail along the neck edge. A fitted mini silhouette in a striking Border design Floral Guipure lace, this dress is the perfect summer piece.

Guipure lace
Fully Lined
Metal zipper closure
Fabric Composition: 97% Polyester, 3% Elastane
Dry Clean Only
Model measurements: Height 178 cm, bust 82 m, waist 67cm, hips 93cm
Model wears: Size 8

Measurements taken from a size 8

Bust - 84cm
Waist - 67cm
Hip - 93cm

All measurements are in centimetres

SIZE	6	8	10	12	14	16
BUST	79-81	83-85	89-91	83-85	99-101	103-105
WAIST	60-62	65-67	70-72	75-77	80-82	85-87
HIPS	87-89	92-94	97-99	102-104	107-109	112-114

If your size is not available please email customercare@lovehonor.com.au

POSTAGE & DELIVERY

ALL DELIVERY TIMES ARE APPROXIMATE

- Regular Post (Australia) FREE (3-5 business days after dispatch)

- Express Delivery (Australia) $10.00 (1-3 business days after dispatch)

Within Australia, we use Australia Post Eparcel & TNT Road Express with Signature on Delivery to ensure your items are delivered and signed for & whereby we can track any purchases easily and in a timely manner.

- YES we do post to PO BOXES within Australia only.

- You can track your order by clicking: www.auspost.com.au/track

- Orders placed on weekends and public holidays will be dispatched on the next available business day.  Goods will be delivered on business days; no deliveries will be made on weekends or public holidays. 

- Goods will be delivered by Australia Post and a signature is required upon delivery. If no signature is obtained at the time of delivery, a note will be left at your premises and goods will be delivered to your local post office for collection.  Goods may not be delivered next day due to circumstances (such as adverse weather, strikes etc) beyond the control of LOVE HONOR or Australia Post.

- All orders placed before 1pm AEST time are processed the next business day. Once your order is dispatched you will receive shipping confirmation and tracking details.

FREE EXPRESS SHIPPING ON ALL ORDERS AUD $350+
We offer our Australian customers free Express shipping on all orders $350 AUD and over.

INTERNATIONAL ORDERS

- USA & NEW ZEALAND - Express Shipping is provided through DHL EXPRESS at a flat rate of $15 AUD.

- REST OF THE WORLD - Express Shipping is provided through DHL EXPRESS at a flat rate of $25 AUD.

- Pending credit card authorisation, verification and availability of stock, delivery will take up to 3-7 business days. On occasion, some shipments may take longer than 7 business days. This will depend on the postal services in your area & there have been some delays noted during extreme weather conditions & "Acts of God".  All prices are in Australian dollars.

- The prices within the online store DO NOT include relevant overseas duties and other customs charges you may incur. Each country has its own import duties and tariffs and the purchaser is responsible for these fees.  

PLEASE NOTE

To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient. All return items must state RETURNED ITEM. Failure to do so will mean that you are responsible for any duties & taxes to be paid for release of parcels. If you do not accept this all parcels will be returned to sender.

OWNERSHIP AND RISK

Ownership of and risk of damage in the goods passes to you upon delivery to you at your specified delivery address.

ENQUIRIES

Our e-boutique administrator is available between 9:30am and 5:30pm AEST Monday through to Friday. Please email customercare@lovehonor.com.au for enquiries relating to the LOVE HONOR E-boutique.

WE RESERVE THE RIGHT to cancel any order, at which time we will immediately notify this action by e-mail, using the details provided. We will refund all monies paid using the original method received.

AUSTRALIAN SIZE MEASUREMENTS

*All measurements are in centimeters

LOVE HONOR SIZING	6	8	10	12	14	16	18	20
BUST	79-81	84-86	89-91	94-96	99-101	104-106	109-111	114-116
WAIST	61-63	66-68	71-73	76-78	81-83	86-88	91-93	96-98
HIPS	87-89	92-94	97-99	102-104	107-109	112-114	117-119	122-124

INTERNATIONAL SIZE CONVERSIONS

AUS/UK	6	8	10	12	14	16	18	20
FR	34	36	38	40	42	44	46	48
USA	2	4	6	8	10	12	14	16

SOME TIPS

The accopmanying Size Chart is to provide information on sizing of LOVE HONOR. This will help you decide which size to buy. Sizes may vary across brands and across countries.

When measuring yourself please ensure the measurement tape is not too loose and is pulled slightly taught against the body. If the tape is too loose you may end up purchasing a size too large.

Each LOVE HONOR garment is handmade and slight measurements differences are inherent to the manufacturing process.

RETURNS POLICY

- Full-priced goods in a saleable condition, unworn, and with original tags attached may be exchanged for a different size or style (where available), or returned for a credit note valid for 12 months.

- The item must be returned within 10 days of purchase together with original proof of purchase. We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe.

- We observe the right to deny refunds if the merchandise returned fails to meet our return policy requirements which is in keeping with Fair Trading laws.

- Orders cannot be cancelled after the order has been placed.

HOW DO I RETURN AN ITEM?

To return an item, we need to provide you with a RMA Number. Please complete the RETURN REQUEST HERE.

Our Customer Care Team will reply with your RMA Number within two business days. You will need to fill out the returns form - any returns without a form will not be able to be processed. RETURN FORM HERE.

Please Note:

- Your RMA Number must be clearly marked on the front of your returned parcel. If our warehouse cannot identify this number on the outside of your parcel it may be returned to you.

- A refund will only be provided if your goods are faulty or damaged during shipping and cannot be repaired or replaced.

Returned merchandise should include the all original packaging and be in the original condition as when it was received.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

Upon receipt of the items, they will undergo a quality review and once cleared, you will receive a refund or credit note for the purchase price (excluding original shipping cost) directly to the original method of payment used for purchase. We endeavour to process refunds as soon as they are received but please allow up to 5 business days for returns to be processed. You will receive email notification of the status of your refund once finalised.

We do not refund initial shipping charges for items returned, other than for faulty items. LOVE HONOR is not liable for the loss of garments being returned. We recommend using a traceable delivery method and taking note of your tracking number.

Subject to our obligations under the Australian Consumer Law or similar legislation, for any return you will be responsible for shipping and handling charges to return any unwanted items. If the package does not reach us safely we will not be able to complete the refund, we recommend sending via a traceable method for peace of mind and to retain proof of postage until you have received confirmation that your return has been processed.

INTERNATIONAL RETURNS

For all International purchases you have 10 days to notify customerlove@lovehonor.com.au from the date you placed your purchase. We allow up to 14 days for international orders to be returned back to our office.

We are unable to exchange international orders. If you wish to exchange an item we will provide you with a store credit and you can then repurchase the desired item with the store credit.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

SALE ITEMS & SPECIAL PROMOTIONS

If you return a SALE item you will receive a store credit for the value of your order less any shipping charges. We advise customers to choose carefully as sale items will not be refunded.

- We do not refund on sale items for change of mind or incorrect fit.

- We do not refund on promotional discounts such a Special Code discount for signing on, Click Frenzy, Black Friday, Cyber weekend & Flash Sales.

- Items marked down at 50% or more are considered FINAL SALE and are not eligible for a store credit or exchange so please choose carefully.

HOW LONG WILL IT TAKE TO PROCESS MY STORE CREDIT/EXCHANGE?

Once your order has been received at our head office your return request will be processed within the following timeframes.

- For Store Credits & Exchanges please allow between 5-7 business days for your returned item to be processed from the date we receive your item back.

FAULTY ITEMS

We inspect all garments prior to dispatch to ensure you receive a perfect item. We're so sorry in the event of an item you received is not in perfect condition. Please follow the returns process below and attach a photo of the fault to the returns form. We will meet our obligations under the Australian Consumer Law or similar legislation which may include replacing or repairing the item if the stock is available or giving you a refund upon receiving your faulty item back if the item is not able to be replaced. We advise customers to contact us immediately if they suspect a faulty item so we can have the item repaired/replaced within a timely manner for you.

- LOVE HONOR will not be held accountable if customers do not check or try on their garments immediately on receipt and return the item within 7 days if there is an issue with the garment. After 7 days of the garment being in the possession of the buyer, LOVE HONOR determines that the customer has accepted the item.

- Garments that are returned as ‘faulty’ will be inspected immediately they are received and an email notifying you of the outcome will be sent within 5 days.

Goods are deemed faulty if:

a) the goods are damaged when the customer receives them
b) the goods show a distinct manufacturing fault

- Please note that garments that are damaged as a result of wear and tear are not considered faulty.

- Garments that have been altered or garments that have any attempt at repair made by the customer or registered alteration specialist will be refused.

Once an item has been confirmed as faulty we will process either a refund or exchange.

Please return your merchandise to the following address.

RETURN ADDRESS

LOVE HONOR

CUSTOMER CARE - RETURNS

PO BOX 2101, TAREN POINT NSW 2229

SYDNEY, AUSTRALIA

Once your order has been received at our warehouse you will be notified via email, and your request processed.

HOW WILL I BE REFUNDED?

In the event we have made an error on your order or your item is deemed as having a manufacturing fault that cannot be repaired or replaced, all monies will be refunded back into the account used to make the original purchase. Shipping costs are non refundable. Items that have been worn will not be refunded unless a manufacturing fault is determined.

- Any garments returned to us with makeup/fake tan, unacceptable odour, deodorant stains or any other markings/stains will be sent back to the customer.

- Any customs charges (overseas customers) are the responsibility of the customer.

- LOVE HONOR reserves the right to deny a refund or exchange if the merchandise does not meet our returns policy requirements once assessed. If a returned item is denied, the goods will be returned to the customer.

- REFUNDS: Please allow up to 7 business days for your refund to be processed and up to an additional 5 days for the funds to reach your account depending on your payment method.

- STORE CREDIT: Please allow up to 5 business days for processing.

Note: Refunds are processed as reversals of the original payment, ie. If paid via credit card, we will refund to the same credit card. If paid via PayPal, we will refund to your PayPal account.

TORI MIDI DRESS - MAGENTA

$320.00

In the colour of the season, the Tori Midi in Magenta is a statement off shoulder cocktail dress crafted from a mid weight stretch Bonded Crepe. Featuring a twist knot detailing in the front bodice & a flattering fitted skirt which flares out from mid thigh and finishes below the knee. The bodice is fully lined, bra friendly & constructed with boning & bust cups. Finished with a gold metal zipper at centre back. Also available in Navy & Wine.

Designed & Made in Australia

Stretch Bonded Crepe
Partially Lined
Metal zipper closure
Has a lot of stretch
Main Fabric Composition: 95% Polyester 5% Elastane
Dry Clean Only
Model measurements: Height 178 cm, bust 82cm, waist 67cm, hips 93cm
Model wears: Size 8

POSTAGE & DELIVERY

ALL DELIVERY TIMES ARE APPROXIMATE

- Regular Post (Australia) FREE (3-5 business days after dispatch)

- Express Delivery (Australia) $10.00 (1-3 business days after dispatch)

Within Australia, we use Australia Post Eparcel & TNT Road Express with Signature on Delivery to ensure your items are delivered and signed for & whereby we can track any purchases easily and in a timely manner.

- YES we do post to PO BOXES within Australia only.

- You can track your order by clicking: www.auspost.com.au/track

- Orders placed on weekends and public holidays will be dispatched on the next available business day.  Goods will be delivered on business days; no deliveries will be made on weekends or public holidays. 

- Goods will be delivered by Australia Post and a signature is required upon delivery. If no signature is obtained at the time of delivery, a note will be left at your premises and goods will be delivered to your local post office for collection.  Goods may not be delivered next day due to circumstances (such as adverse weather, strikes etc) beyond the control of LOVE HONOR or Australia Post.

- All orders placed before 1pm AEST time are processed the next business day. Once your order is dispatched you will receive shipping confirmation and tracking details.

FREE EXPRESS SHIPPING ON ALL ORDERS AUD $350+
We offer our Australian customers free Express shipping on all orders $350 AUD and over.

INTERNATIONAL ORDERS

- USA & NEW ZEALAND - Express Shipping is provided through DHL EXPRESS at a flat rate of $15 AUD.

- REST OF THE WORLD - Express Shipping is provided through DHL EXPRESS at a flat rate of $25 AUD.

- Pending credit card authorisation, verification and availability of stock, delivery will take up to 3-7 business days. On occasion, some shipments may take longer than 7 business days. This will depend on the postal services in your area & there have been some delays noted during extreme weather conditions & "Acts of God".  All prices are in Australian dollars.

- The prices within the online store DO NOT include relevant overseas duties and other customs charges you may incur. Each country has its own import duties and tariffs and the purchaser is responsible for these fees.  

PLEASE NOTE

To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient. All return items must state RETURNED ITEM. Failure to do so will mean that you are responsible for any duties & taxes to be paid for release of parcels. If you do not accept this all parcels will be returned to sender.

OWNERSHIP AND RISK

Ownership of and risk of damage in the goods passes to you upon delivery to you at your specified delivery address.

ENQUIRIES

Our e-boutique administrator is available between 9:30am and 5:30pm AEST Monday through to Friday. Please email customercare@lovehonor.com.au for enquiries relating to the LOVE HONOR E-boutique.

WE RESERVE THE RIGHT to cancel any order, at which time we will immediately notify this action by e-mail, using the details provided. We will refund all monies paid using the original method received.

AUSTRALIAN SIZE MEASUREMENTS

*All measurements are in centimeters

LOVE HONOR SIZING	6	8	10	12	14	16	18	20
BUST	79-81	84-86	89-91	94-96	99-101	104-106	109-111	114-116
WAIST	61-63	66-68	71-73	76-78	81-83	86-88	91-93	96-98
HIPS	87-89	92-94	97-99	102-104	107-109	112-114	117-119	122-124

INTERNATIONAL SIZE CONVERSIONS

AUS/UK	6	8	10	12	14	16	18	20
FR	34	36	38	40	42	44	46	48
USA	2	4	6	8	10	12	14	16

SOME TIPS

The accopmanying Size Chart is to provide information on sizing of LOVE HONOR. This will help you decide which size to buy. Sizes may vary across brands and across countries.

When measuring yourself please ensure the measurement tape is not too loose and is pulled slightly taught against the body. If the tape is too loose you may end up purchasing a size too large.

Each LOVE HONOR garment is handmade and slight measurements differences are inherent to the manufacturing process.

RETURNS POLICY

- Full-priced goods in a saleable condition, unworn, and with original tags attached may be exchanged for a different size or style (where available), or returned for a credit note valid for 12 months.

- The item must be returned within 10 days of purchase together with original proof of purchase. We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe.

- We observe the right to deny refunds if the merchandise returned fails to meet our return policy requirements which is in keeping with Fair Trading laws.

- Orders cannot be cancelled after the order has been placed.

HOW DO I RETURN AN ITEM?

To return an item, we need to provide you with a RMA Number. Please complete the RETURN REQUEST HERE.

Our Customer Care Team will reply with your RMA Number within two business days. You will need to fill out the returns form - any returns without a form will not be able to be processed. RETURN FORM HERE.

Please Note:

- Your RMA Number must be clearly marked on the front of your returned parcel. If our warehouse cannot identify this number on the outside of your parcel it may be returned to you.

- A refund will only be provided if your goods are faulty or damaged during shipping and cannot be repaired or replaced.

Returned merchandise should include the all original packaging and be in the original condition as when it was received.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

Upon receipt of the items, they will undergo a quality review and once cleared, you will receive a refund or credit note for the purchase price (excluding original shipping cost) directly to the original method of payment used for purchase. We endeavour to process refunds as soon as they are received but please allow up to 5 business days for returns to be processed. You will receive email notification of the status of your refund once finalised.

We do not refund initial shipping charges for items returned, other than for faulty items. LOVE HONOR is not liable for the loss of garments being returned. We recommend using a traceable delivery method and taking note of your tracking number.

Subject to our obligations under the Australian Consumer Law or similar legislation, for any return you will be responsible for shipping and handling charges to return any unwanted items. If the package does not reach us safely we will not be able to complete the refund, we recommend sending via a traceable method for peace of mind and to retain proof of postage until you have received confirmation that your return has been processed.

INTERNATIONAL RETURNS

For all International purchases you have 10 days to notify customerlove@lovehonor.com.au from the date you placed your purchase. We allow up to 14 days for international orders to be returned back to our office.

We are unable to exchange international orders. If you wish to exchange an item we will provide you with a store credit and you can then repurchase the desired item with the store credit.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

SALE ITEMS & SPECIAL PROMOTIONS

If you return a SALE item you will receive a store credit for the value of your order less any shipping charges. We advise customers to choose carefully as sale items will not be refunded.

- We do not refund on sale items for change of mind or incorrect fit.

- We do not refund on promotional discounts such a Special Code discount for signing on, Click Frenzy, Black Friday, Cyber weekend & Flash Sales.

- Items marked down at 50% or more are considered FINAL SALE and are not eligible for a store credit or exchange so please choose carefully.

HOW LONG WILL IT TAKE TO PROCESS MY STORE CREDIT/EXCHANGE?

Once your order has been received at our head office your return request will be processed within the following timeframes.

- For Store Credits & Exchanges please allow between 5-7 business days for your returned item to be processed from the date we receive your item back.

FAULTY ITEMS

We inspect all garments prior to dispatch to ensure you receive a perfect item. We're so sorry in the event of an item you received is not in perfect condition. Please follow the returns process below and attach a photo of the fault to the returns form. We will meet our obligations under the Australian Consumer Law or similar legislation which may include replacing or repairing the item if the stock is available or giving you a refund upon receiving your faulty item back if the item is not able to be replaced. We advise customers to contact us immediately if they suspect a faulty item so we can have the item repaired/replaced within a timely manner for you.

- LOVE HONOR will not be held accountable if customers do not check or try on their garments immediately on receipt and return the item within 7 days if there is an issue with the garment. After 7 days of the garment being in the possession of the buyer, LOVE HONOR determines that the customer has accepted the item.

- Garments that are returned as ‘faulty’ will be inspected immediately they are received and an email notifying you of the outcome will be sent within 5 days.

Goods are deemed faulty if:

a) the goods are damaged when the customer receives them
b) the goods show a distinct manufacturing fault

- Please note that garments that are damaged as a result of wear and tear are not considered faulty.

- Garments that have been altered or garments that have any attempt at repair made by the customer or registered alteration specialist will be refused.

Once an item has been confirmed as faulty we will process either a refund or exchange.

Please return your merchandise to the following address.

RETURN ADDRESS

LOVE HONOR

CUSTOMER CARE - RETURNS

PO BOX 2101, TAREN POINT NSW 2229

SYDNEY, AUSTRALIA

Once your order has been received at our warehouse you will be notified via email, and your request processed.

HOW WILL I BE REFUNDED?

In the event we have made an error on your order or your item is deemed as having a manufacturing fault that cannot be repaired or replaced, all monies will be refunded back into the account used to make the original purchase. Shipping costs are non refundable. Items that have been worn will not be refunded unless a manufacturing fault is determined.

- Any garments returned to us with makeup/fake tan, unacceptable odour, deodorant stains or any other markings/stains will be sent back to the customer.

- Any customs charges (overseas customers) are the responsibility of the customer.

- LOVE HONOR reserves the right to deny a refund or exchange if the merchandise does not meet our returns policy requirements once assessed. If a returned item is denied, the goods will be returned to the customer.

- REFUNDS: Please allow up to 7 business days for your refund to be processed and up to an additional 5 days for the funds to reach your account depending on your payment method.

- STORE CREDIT: Please allow up to 5 business days for processing.

Note: Refunds are processed as reversals of the original payment, ie. If paid via credit card, we will refund to the same credit card. If paid via PayPal, we will refund to your PayPal account.

TORI MIDI DRESS - NAVY

$320.00

The Tori Midi in Navy is an elegant off shoulder cocktail dress crafted from a mid weight stretch Bonded Crepe. Featuring a twist knot detailing in the front bodice & a flattering fitted skirt which flares out from mid thigh and finishes below the knee. The bodice is fully lined, bra friendly & constructed with boning & bust cups. Finished with a gold metal zipper at centre back. Also available in Magenta.

Designed & Made in Australia

Stretch Bonded Crepe
Partially Lined
Metal zipper closure
Has a lot of stretch
Main Fabric Composition: 95% Polyester 5% Elastane
Dry Clean Only
Model measurements: Height 178 cm, bust 82cm, waist 67cm, hips 93cm
Model wears: Size 8

POSTAGE & DELIVERY

ALL DELIVERY TIMES ARE APPROXIMATE

- Regular Post (Australia) FREE (3-5 business days after dispatch)

- Express Delivery (Australia) $10.00 (1-3 business days after dispatch)

Within Australia, we use Australia Post Eparcel & TNT Road Express with Signature on Delivery to ensure your items are delivered and signed for & whereby we can track any purchases easily and in a timely manner.

- YES we do post to PO BOXES within Australia only.

- You can track your order by clicking: www.auspost.com.au/track

- Orders placed on weekends and public holidays will be dispatched on the next available business day.  Goods will be delivered on business days; no deliveries will be made on weekends or public holidays. 

- Goods will be delivered by Australia Post and a signature is required upon delivery. If no signature is obtained at the time of delivery, a note will be left at your premises and goods will be delivered to your local post office for collection.  Goods may not be delivered next day due to circumstances (such as adverse weather, strikes etc) beyond the control of LOVE HONOR or Australia Post.

- All orders placed before 1pm AEST time are processed the next business day. Once your order is dispatched you will receive shipping confirmation and tracking details.

FREE EXPRESS SHIPPING ON ALL ORDERS AUD $350+
We offer our Australian customers free Express shipping on all orders $350 AUD and over.

INTERNATIONAL ORDERS

- USA & NEW ZEALAND - Express Shipping is provided through DHL EXPRESS at a flat rate of $15 AUD.

- REST OF THE WORLD - Express Shipping is provided through DHL EXPRESS at a flat rate of $25 AUD.

- Pending credit card authorisation, verification and availability of stock, delivery will take up to 3-7 business days. On occasion, some shipments may take longer than 7 business days. This will depend on the postal services in your area & there have been some delays noted during extreme weather conditions & "Acts of God".  All prices are in Australian dollars.

- The prices within the online store DO NOT include relevant overseas duties and other customs charges you may incur. Each country has its own import duties and tariffs and the purchaser is responsible for these fees.  

PLEASE NOTE

To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient. All return items must state RETURNED ITEM. Failure to do so will mean that you are responsible for any duties & taxes to be paid for release of parcels. If you do not accept this all parcels will be returned to sender.

OWNERSHIP AND RISK

Ownership of and risk of damage in the goods passes to you upon delivery to you at your specified delivery address.

ENQUIRIES

Our e-boutique administrator is available between 9:30am and 5:30pm AEST Monday through to Friday. Please email customercare@lovehonor.com.au for enquiries relating to the LOVE HONOR E-boutique.

WE RESERVE THE RIGHT to cancel any order, at which time we will immediately notify this action by e-mail, using the details provided. We will refund all monies paid using the original method received.

AUSTRALIAN SIZE MEASUREMENTS

*All measurements are in centimeters

LOVE HONOR SIZING	6	8	10	12	14	16	18	20
BUST	79-81	84-86	89-91	94-96	99-101	104-106	109-111	114-116
WAIST	61-63	66-68	71-73	76-78	81-83	86-88	91-93	96-98
HIPS	87-89	92-94	97-99	102-104	107-109	112-114	117-119	122-124

INTERNATIONAL SIZE CONVERSIONS

AUS/UK	6	8	10	12	14	16	18	20
FR	34	36	38	40	42	44	46	48
USA	2	4	6	8	10	12	14	16

SOME TIPS

The accopmanying Size Chart is to provide information on sizing of LOVE HONOR. This will help you decide which size to buy. Sizes may vary across brands and across countries.

When measuring yourself please ensure the measurement tape is not too loose and is pulled slightly taught against the body. If the tape is too loose you may end up purchasing a size too large.

Each LOVE HONOR garment is handmade and slight measurements differences are inherent to the manufacturing process.

RETURNS POLICY

- Full-priced goods in a saleable condition, unworn, and with original tags attached may be exchanged for a different size or style (where available), or returned for a credit note valid for 12 months.

- The item must be returned within 10 days of purchase together with original proof of purchase. We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe.

- We observe the right to deny refunds if the merchandise returned fails to meet our return policy requirements which is in keeping with Fair Trading laws.

- Orders cannot be cancelled after the order has been placed.

HOW DO I RETURN AN ITEM?

To return an item, we need to provide you with a RMA Number. Please complete the RETURN REQUEST HERE.

Our Customer Care Team will reply with your RMA Number within two business days. You will need to fill out the returns form - any returns without a form will not be able to be processed. RETURN FORM HERE.

Please Note:

- Your RMA Number must be clearly marked on the front of your returned parcel. If our warehouse cannot identify this number on the outside of your parcel it may be returned to you.

- A refund will only be provided if your goods are faulty or damaged during shipping and cannot be repaired or replaced.

Returned merchandise should include the all original packaging and be in the original condition as when it was received.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

Upon receipt of the items, they will undergo a quality review and once cleared, you will receive a refund or credit note for the purchase price (excluding original shipping cost) directly to the original method of payment used for purchase. We endeavour to process refunds as soon as they are received but please allow up to 5 business days for returns to be processed. You will receive email notification of the status of your refund once finalised.

We do not refund initial shipping charges for items returned, other than for faulty items. LOVE HONOR is not liable for the loss of garments being returned. We recommend using a traceable delivery method and taking note of your tracking number.

Subject to our obligations under the Australian Consumer Law or similar legislation, for any return you will be responsible for shipping and handling charges to return any unwanted items. If the package does not reach us safely we will not be able to complete the refund, we recommend sending via a traceable method for peace of mind and to retain proof of postage until you have received confirmation that your return has been processed.

INTERNATIONAL RETURNS

For all International purchases you have 10 days to notify customerlove@lovehonor.com.au from the date you placed your purchase. We allow up to 14 days for international orders to be returned back to our office.

We are unable to exchange international orders. If you wish to exchange an item we will provide you with a store credit and you can then repurchase the desired item with the store credit.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

SALE ITEMS & SPECIAL PROMOTIONS

If you return a SALE item you will receive a store credit for the value of your order less any shipping charges. We advise customers to choose carefully as sale items will not be refunded.

- We do not refund on sale items for change of mind or incorrect fit.

- We do not refund on promotional discounts such a Special Code discount for signing on, Click Frenzy, Black Friday, Cyber weekend & Flash Sales.

- Items marked down at 50% or more are considered FINAL SALE and are not eligible for a store credit or exchange so please choose carefully.

HOW LONG WILL IT TAKE TO PROCESS MY STORE CREDIT/EXCHANGE?

Once your order has been received at our head office your return request will be processed within the following timeframes.

- For Store Credits & Exchanges please allow between 5-7 business days for your returned item to be processed from the date we receive your item back.

FAULTY ITEMS

We inspect all garments prior to dispatch to ensure you receive a perfect item. We're so sorry in the event of an item you received is not in perfect condition. Please follow the returns process below and attach a photo of the fault to the returns form. We will meet our obligations under the Australian Consumer Law or similar legislation which may include replacing or repairing the item if the stock is available or giving you a refund upon receiving your faulty item back if the item is not able to be replaced. We advise customers to contact us immediately if they suspect a faulty item so we can have the item repaired/replaced within a timely manner for you.

- LOVE HONOR will not be held accountable if customers do not check or try on their garments immediately on receipt and return the item within 7 days if there is an issue with the garment. After 7 days of the garment being in the possession of the buyer, LOVE HONOR determines that the customer has accepted the item.

- Garments that are returned as ‘faulty’ will be inspected immediately they are received and an email notifying you of the outcome will be sent within 5 days.

Goods are deemed faulty if:

a) the goods are damaged when the customer receives them
b) the goods show a distinct manufacturing fault

- Please note that garments that are damaged as a result of wear and tear are not considered faulty.

- Garments that have been altered or garments that have any attempt at repair made by the customer or registered alteration specialist will be refused.

Once an item has been confirmed as faulty we will process either a refund or exchange.

Please return your merchandise to the following address.

RETURN ADDRESS

LOVE HONOR

CUSTOMER CARE - RETURNS

PO BOX 2101, TAREN POINT NSW 2229

SYDNEY, AUSTRALIA

Once your order has been received at our warehouse you will be notified via email, and your request processed.

HOW WILL I BE REFUNDED?

In the event we have made an error on your order or your item is deemed as having a manufacturing fault that cannot be repaired or replaced, all monies will be refunded back into the account used to make the original purchase. Shipping costs are non refundable. Items that have been worn will not be refunded unless a manufacturing fault is determined.

- Any garments returned to us with makeup/fake tan, unacceptable odour, deodorant stains or any other markings/stains will be sent back to the customer.

- Any customs charges (overseas customers) are the responsibility of the customer.

- LOVE HONOR reserves the right to deny a refund or exchange if the merchandise does not meet our returns policy requirements once assessed. If a returned item is denied, the goods will be returned to the customer.

- REFUNDS: Please allow up to 7 business days for your refund to be processed and up to an additional 5 days for the funds to reach your account depending on your payment method.

- STORE CREDIT: Please allow up to 5 business days for processing.

Note: Refunds are processed as reversals of the original payment, ie. If paid via credit card, we will refund to the same credit card. If paid via PayPal, we will refund to your PayPal account.

MILANA MIDI DRESS - BLACK

$320.00

A stunning cocktail dress crafted from a mid weight stretch Bonded Crepe. Featuring a “V” shaped neckline and a detachable Bow detail the shoulder. The sleek pencil skirt features a split which finished at mid thigh level. Finished with a metal zipper at centre back.

Designed & Made in Australia

Stretch Bonded Crepe
Partially Lined
Metal zipper closure
Has a lot of stretch
Main Fabric Composition: 95% Polyester 5% Elastane
Dry Clean Only
Model measurements: Height 178 cm, bust 82cm, waist 67cm, hips 93cm
Model wears: Size 8

POSTAGE & DELIVERY

ALL DELIVERY TIMES ARE APPROXIMATE

- Regular Post (Australia) FREE (3-5 business days after dispatch)

- Express Delivery (Australia) $10.00 (1-3 business days after dispatch)

Within Australia, we use Australia Post Eparcel & TNT Road Express with Signature on Delivery to ensure your items are delivered and signed for & whereby we can track any purchases easily and in a timely manner.

- YES we do post to PO BOXES within Australia only.

- You can track your order by clicking: www.auspost.com.au/track

- Orders placed on weekends and public holidays will be dispatched on the next available business day.  Goods will be delivered on business days; no deliveries will be made on weekends or public holidays. 

- Goods will be delivered by Australia Post and a signature is required upon delivery. If no signature is obtained at the time of delivery, a note will be left at your premises and goods will be delivered to your local post office for collection.  Goods may not be delivered next day due to circumstances (such as adverse weather, strikes etc) beyond the control of LOVE HONOR or Australia Post.

- All orders placed before 1pm AEST time are processed the next business day. Once your order is dispatched you will receive shipping confirmation and tracking details.

FREE EXPRESS SHIPPING ON ALL ORDERS AUD $350+
We offer our Australian customers free Express shipping on all orders $350 AUD and over.

INTERNATIONAL ORDERS

- USA & NEW ZEALAND - Express Shipping is provided through DHL EXPRESS at a flat rate of $15 AUD.

- REST OF THE WORLD - Express Shipping is provided through DHL EXPRESS at a flat rate of $25 AUD.

- Pending credit card authorisation, verification and availability of stock, delivery will take up to 3-7 business days. On occasion, some shipments may take longer than 7 business days. This will depend on the postal services in your area & there have been some delays noted during extreme weather conditions & "Acts of God".  All prices are in Australian dollars.

- The prices within the online store DO NOT include relevant overseas duties and other customs charges you may incur. Each country has its own import duties and tariffs and the purchaser is responsible for these fees.  

PLEASE NOTE

To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient. All return items must state RETURNED ITEM. Failure to do so will mean that you are responsible for any duties & taxes to be paid for release of parcels. If you do not accept this all parcels will be returned to sender.

OWNERSHIP AND RISK

Ownership of and risk of damage in the goods passes to you upon delivery to you at your specified delivery address.

ENQUIRIES

Our e-boutique administrator is available between 9:30am and 5:30pm AEST Monday through to Friday. Please email customercare@lovehonor.com.au for enquiries relating to the LOVE HONOR E-boutique.

WE RESERVE THE RIGHT to cancel any order, at which time we will immediately notify this action by e-mail, using the details provided. We will refund all monies paid using the original method received.

AUSTRALIAN SIZE MEASUREMENTS

*All measurements are in centimeters

LOVE HONOR SIZING	6	8	10	12	14	16	18	20
BUST	79-81	84-86	89-91	94-96	99-101	104-106	109-111	114-116
WAIST	61-63	66-68	71-73	76-78	81-83	86-88	91-93	96-98
HIPS	87-89	92-94	97-99	102-104	107-109	112-114	117-119	122-124

INTERNATIONAL SIZE CONVERSIONS

AUS/UK	6	8	10	12	14	16	18	20
FR	34	36	38	40	42	44	46	48
USA	2	4	6	8	10	12	14	16

SOME TIPS

The accopmanying Size Chart is to provide information on sizing of LOVE HONOR. This will help you decide which size to buy. Sizes may vary across brands and across countries.

When measuring yourself please ensure the measurement tape is not too loose and is pulled slightly taught against the body. If the tape is too loose you may end up purchasing a size too large.

Each LOVE HONOR garment is handmade and slight measurements differences are inherent to the manufacturing process.

RETURNS POLICY

- Full-priced goods in a saleable condition, unworn, and with original tags attached may be exchanged for a different size or style (where available), or returned for a credit note valid for 12 months.

- The item must be returned within 10 days of purchase together with original proof of purchase. We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe.

- We observe the right to deny refunds if the merchandise returned fails to meet our return policy requirements which is in keeping with Fair Trading laws.

- Orders cannot be cancelled after the order has been placed.

HOW DO I RETURN AN ITEM?

To return an item, we need to provide you with a RMA Number. Please complete the RETURN REQUEST HERE.

Our Customer Care Team will reply with your RMA Number within two business days. You will need to fill out the returns form - any returns without a form will not be able to be processed. RETURN FORM HERE.

Please Note:

- Your RMA Number must be clearly marked on the front of your returned parcel. If our warehouse cannot identify this number on the outside of your parcel it may be returned to you.

- A refund will only be provided if your goods are faulty or damaged during shipping and cannot be repaired or replaced.

Returned merchandise should include the all original packaging and be in the original condition as when it was received.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

Upon receipt of the items, they will undergo a quality review and once cleared, you will receive a refund or credit note for the purchase price (excluding original shipping cost) directly to the original method of payment used for purchase. We endeavour to process refunds as soon as they are received but please allow up to 5 business days for returns to be processed. You will receive email notification of the status of your refund once finalised.

We do not refund initial shipping charges for items returned, other than for faulty items. LOVE HONOR is not liable for the loss of garments being returned. We recommend using a traceable delivery method and taking note of your tracking number.

Subject to our obligations under the Australian Consumer Law or similar legislation, for any return you will be responsible for shipping and handling charges to return any unwanted items. If the package does not reach us safely we will not be able to complete the refund, we recommend sending via a traceable method for peace of mind and to retain proof of postage until you have received confirmation that your return has been processed.

INTERNATIONAL RETURNS

For all International purchases you have 10 days to notify customerlove@lovehonor.com.au from the date you placed your purchase. We allow up to 14 days for international orders to be returned back to our office.

We are unable to exchange international orders. If you wish to exchange an item we will provide you with a store credit and you can then repurchase the desired item with the store credit.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

SALE ITEMS & SPECIAL PROMOTIONS

If you return a SALE item you will receive a store credit for the value of your order less any shipping charges. We advise customers to choose carefully as sale items will not be refunded.

- We do not refund on sale items for change of mind or incorrect fit.

- We do not refund on promotional discounts such a Special Code discount for signing on, Click Frenzy, Black Friday, Cyber weekend & Flash Sales.

- Items marked down at 50% or more are considered FINAL SALE and are not eligible for a store credit or exchange so please choose carefully.

HOW LONG WILL IT TAKE TO PROCESS MY STORE CREDIT/EXCHANGE?

Once your order has been received at our head office your return request will be processed within the following timeframes.

- For Store Credits & Exchanges please allow between 5-7 business days for your returned item to be processed from the date we receive your item back.

FAULTY ITEMS

We inspect all garments prior to dispatch to ensure you receive a perfect item. We're so sorry in the event of an item you received is not in perfect condition. Please follow the returns process below and attach a photo of the fault to the returns form. We will meet our obligations under the Australian Consumer Law or similar legislation which may include replacing or repairing the item if the stock is available or giving you a refund upon receiving your faulty item back if the item is not able to be replaced. We advise customers to contact us immediately if they suspect a faulty item so we can have the item repaired/replaced within a timely manner for you.

- LOVE HONOR will not be held accountable if customers do not check or try on their garments immediately on receipt and return the item within 7 days if there is an issue with the garment. After 7 days of the garment being in the possession of the buyer, LOVE HONOR determines that the customer has accepted the item.

- Garments that are returned as ‘faulty’ will be inspected immediately they are received and an email notifying you of the outcome will be sent within 5 days.

Goods are deemed faulty if:

a) the goods are damaged when the customer receives them
b) the goods show a distinct manufacturing fault

- Please note that garments that are damaged as a result of wear and tear are not considered faulty.

- Garments that have been altered or garments that have any attempt at repair made by the customer or registered alteration specialist will be refused.

Once an item has been confirmed as faulty we will process either a refund or exchange.

Please return your merchandise to the following address.

RETURN ADDRESS

LOVE HONOR

CUSTOMER CARE - RETURNS

PO BOX 2101, TAREN POINT NSW 2229

SYDNEY, AUSTRALIA

Once your order has been received at our warehouse you will be notified via email, and your request processed.

HOW WILL I BE REFUNDED?

In the event we have made an error on your order or your item is deemed as having a manufacturing fault that cannot be repaired or replaced, all monies will be refunded back into the account used to make the original purchase. Shipping costs are non refundable. Items that have been worn will not be refunded unless a manufacturing fault is determined.

- Any garments returned to us with makeup/fake tan, unacceptable odour, deodorant stains or any other markings/stains will be sent back to the customer.

- Any customs charges (overseas customers) are the responsibility of the customer.

- LOVE HONOR reserves the right to deny a refund or exchange if the merchandise does not meet our returns policy requirements once assessed. If a returned item is denied, the goods will be returned to the customer.

- REFUNDS: Please allow up to 7 business days for your refund to be processed and up to an additional 5 days for the funds to reach your account depending on your payment method.

- STORE CREDIT: Please allow up to 5 business days for processing.

Note: Refunds are processed as reversals of the original payment, ie. If paid via credit card, we will refund to the same credit card. If paid via PayPal, we will refund to your PayPal account.

SIENA LACE DRESS - IVORY/NUDE

$320.00

Get ready for upcoming special occasions with the Siena Lace Mini Dress. Featuring a ruffle sleeve & bow detail along the neck edge. A fitted mini silhouette in a striking Border design Floral Guipure lace, this dress is the perfect summer piece.

Guipure lace
Fully Lined
Metal zipper closure
Fabric Composition: 97% Polyester, 3% Elastane
Dry Clean Only
Model measurements: Height 178 cm, bust 82 m, waist 67cm, hips 93cm
Model wears: Size 8

Measurements taken from a size 8

Bust - 84cm
Waist - 67cm
Hip - 93cm

All measurements are in centimetres

SIZE	6	8	10	12	14	16
BUST	79-81	83-85	89-91	83-85	99-101	103-105
WAIST	60-62	65-67	70-72	75-77	80-82	85-87
HIPS	87-89	92-94	97-99	102-104	107-109	112-114

If your size is not available please email customercare@lovehonor.com.au

POSTAGE & DELIVERY

ALL DELIVERY TIMES ARE APPROXIMATE

- Regular Post (Australia) FREE (3-5 business days after dispatch)

- Express Delivery (Australia) $10.00 (1-3 business days after dispatch)

Within Australia, we use Australia Post Eparcel & TNT Road Express with Signature on Delivery to ensure your items are delivered and signed for & whereby we can track any purchases easily and in a timely manner.

- YES we do post to PO BOXES within Australia only.

- You can track your order by clicking: www.auspost.com.au/track

- Orders placed on weekends and public holidays will be dispatched on the next available business day.  Goods will be delivered on business days; no deliveries will be made on weekends or public holidays. 

- Goods will be delivered by Australia Post and a signature is required upon delivery. If no signature is obtained at the time of delivery, a note will be left at your premises and goods will be delivered to your local post office for collection.  Goods may not be delivered next day due to circumstances (such as adverse weather, strikes etc) beyond the control of LOVE HONOR or Australia Post.

- All orders placed before 1pm AEST time are processed the next business day. Once your order is dispatched you will receive shipping confirmation and tracking details.

FREE EXPRESS SHIPPING ON ALL ORDERS AUD $350+
We offer our Australian customers free Express shipping on all orders $350 AUD and over.

INTERNATIONAL ORDERS

- USA & NEW ZEALAND - Express Shipping is provided through DHL EXPRESS at a flat rate of $15 AUD.

- REST OF THE WORLD - Express Shipping is provided through DHL EXPRESS at a flat rate of $25 AUD.

- Pending credit card authorisation, verification and availability of stock, delivery will take up to 3-7 business days. On occasion, some shipments may take longer than 7 business days. This will depend on the postal services in your area & there have been some delays noted during extreme weather conditions & "Acts of God".  All prices are in Australian dollars.

- The prices within the online store DO NOT include relevant overseas duties and other customs charges you may incur. Each country has its own import duties and tariffs and the purchaser is responsible for these fees.  

PLEASE NOTE

To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient. All return items must state RETURNED ITEM. Failure to do so will mean that you are responsible for any duties & taxes to be paid for release of parcels. If you do not accept this all parcels will be returned to sender.

OWNERSHIP AND RISK

Ownership of and risk of damage in the goods passes to you upon delivery to you at your specified delivery address.

ENQUIRIES

Our e-boutique administrator is available between 9:30am and 5:30pm AEST Monday through to Friday. Please email customercare@lovehonor.com.au for enquiries relating to the LOVE HONOR E-boutique.

WE RESERVE THE RIGHT to cancel any order, at which time we will immediately notify this action by e-mail, using the details provided. We will refund all monies paid using the original method received.

AUSTRALIAN SIZE MEASUREMENTS

*All measurements are in centimeters

LOVE HONOR SIZING	6	8	10	12	14	16	18	20
BUST	79-81	84-86	89-91	94-96	99-101	104-106	109-111	114-116
WAIST	61-63	66-68	71-73	76-78	81-83	86-88	91-93	96-98
HIPS	87-89	92-94	97-99	102-104	107-109	112-114	117-119	122-124

INTERNATIONAL SIZE CONVERSIONS

AUS/UK	6	8	10	12	14	16	18	20
FR	34	36	38	40	42	44	46	48
USA	2	4	6	8	10	12	14	16

SOME TIPS

The accopmanying Size Chart is to provide information on sizing of LOVE HONOR. This will help you decide which size to buy. Sizes may vary across brands and across countries.

When measuring yourself please ensure the measurement tape is not too loose and is pulled slightly taught against the body. If the tape is too loose you may end up purchasing a size too large.

Each LOVE HONOR garment is handmade and slight measurements differences are inherent to the manufacturing process.

RETURNS POLICY

- Full-priced goods in a saleable condition, unworn, and with original tags attached may be exchanged for a different size or style (where available), or returned for a credit note valid for 12 months.

- The item must be returned within 10 days of purchase together with original proof of purchase. We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe.

- We observe the right to deny refunds if the merchandise returned fails to meet our return policy requirements which is in keeping with Fair Trading laws.

- Orders cannot be cancelled after the order has been placed.

HOW DO I RETURN AN ITEM?

To return an item, we need to provide you with a RMA Number. Please complete the RETURN REQUEST HERE.

Our Customer Care Team will reply with your RMA Number within two business days. You will need to fill out the returns form - any returns without a form will not be able to be processed. RETURN FORM HERE.

Please Note:

- Your RMA Number must be clearly marked on the front of your returned parcel. If our warehouse cannot identify this number on the outside of your parcel it may be returned to you.

- A refund will only be provided if your goods are faulty or damaged during shipping and cannot be repaired or replaced.

Returned merchandise should include the all original packaging and be in the original condition as when it was received.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

Upon receipt of the items, they will undergo a quality review and once cleared, you will receive a refund or credit note for the purchase price (excluding original shipping cost) directly to the original method of payment used for purchase. We endeavour to process refunds as soon as they are received but please allow up to 5 business days for returns to be processed. You will receive email notification of the status of your refund once finalised.

We do not refund initial shipping charges for items returned, other than for faulty items. LOVE HONOR is not liable for the loss of garments being returned. We recommend using a traceable delivery method and taking note of your tracking number.

Subject to our obligations under the Australian Consumer Law or similar legislation, for any return you will be responsible for shipping and handling charges to return any unwanted items. If the package does not reach us safely we will not be able to complete the refund, we recommend sending via a traceable method for peace of mind and to retain proof of postage until you have received confirmation that your return has been processed.

INTERNATIONAL RETURNS

For all International purchases you have 10 days to notify customerlove@lovehonor.com.au from the date you placed your purchase. We allow up to 14 days for international orders to be returned back to our office.

We are unable to exchange international orders. If you wish to exchange an item we will provide you with a store credit and you can then repurchase the desired item with the store credit.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

SALE ITEMS & SPECIAL PROMOTIONS

If you return a SALE item you will receive a store credit for the value of your order less any shipping charges. We advise customers to choose carefully as sale items will not be refunded.

- We do not refund on sale items for change of mind or incorrect fit.

- We do not refund on promotional discounts such a Special Code discount for signing on, Click Frenzy, Black Friday, Cyber weekend & Flash Sales.

- Items marked down at 50% or more are considered FINAL SALE and are not eligible for a store credit or exchange so please choose carefully.

HOW LONG WILL IT TAKE TO PROCESS MY STORE CREDIT/EXCHANGE?

Once your order has been received at our head office your return request will be processed within the following timeframes.

- For Store Credits & Exchanges please allow between 5-7 business days for your returned item to be processed from the date we receive your item back.

FAULTY ITEMS

We inspect all garments prior to dispatch to ensure you receive a perfect item. We're so sorry in the event of an item you received is not in perfect condition. Please follow the returns process below and attach a photo of the fault to the returns form. We will meet our obligations under the Australian Consumer Law or similar legislation which may include replacing or repairing the item if the stock is available or giving you a refund upon receiving your faulty item back if the item is not able to be replaced. We advise customers to contact us immediately if they suspect a faulty item so we can have the item repaired/replaced within a timely manner for you.

- LOVE HONOR will not be held accountable if customers do not check or try on their garments immediately on receipt and return the item within 7 days if there is an issue with the garment. After 7 days of the garment being in the possession of the buyer, LOVE HONOR determines that the customer has accepted the item.

- Garments that are returned as ‘faulty’ will be inspected immediately they are received and an email notifying you of the outcome will be sent within 5 days.

Goods are deemed faulty if:

a) the goods are damaged when the customer receives them
b) the goods show a distinct manufacturing fault

- Please note that garments that are damaged as a result of wear and tear are not considered faulty.

- Garments that have been altered or garments that have any attempt at repair made by the customer or registered alteration specialist will be refused.

Once an item has been confirmed as faulty we will process either a refund or exchange.

Please return your merchandise to the following address.

RETURN ADDRESS

LOVE HONOR

CUSTOMER CARE - RETURNS

PO BOX 2101, TAREN POINT NSW 2229

SYDNEY, AUSTRALIA

Once your order has been received at our warehouse you will be notified via email, and your request processed.

HOW WILL I BE REFUNDED?

In the event we have made an error on your order or your item is deemed as having a manufacturing fault that cannot be repaired or replaced, all monies will be refunded back into the account used to make the original purchase. Shipping costs are non refundable. Items that have been worn will not be refunded unless a manufacturing fault is determined.

- Any garments returned to us with makeup/fake tan, unacceptable odour, deodorant stains or any other markings/stains will be sent back to the customer.

- Any customs charges (overseas customers) are the responsibility of the customer.

- LOVE HONOR reserves the right to deny a refund or exchange if the merchandise does not meet our returns policy requirements once assessed. If a returned item is denied, the goods will be returned to the customer.

- REFUNDS: Please allow up to 7 business days for your refund to be processed and up to an additional 5 days for the funds to reach your account depending on your payment method.

- STORE CREDIT: Please allow up to 5 business days for processing.

Note: Refunds are processed as reversals of the original payment, ie. If paid via credit card, we will refund to the same credit card. If paid via PayPal, we will refund to your PayPal account.

MILANA MIDI DRESS - MAGENTA

$320.00

A stunning cocktail dress crafted from a mid weight stretch Bonded Crepe. Featuring a “V” shaped neckline and a detachable Bow detail the shoulder. The sleek pencil skirt features a split which finished at mid thigh level. Finished with a metal zipper at centre back.

TAKING PRE-ORDERS FOR A LATE AUGUST 2019 DELIVERY

Designed & Made in Australia

Stretch Bonded Crepe
Partially Lined
Metal zipper closure
Has a lot of stretch
Main Fabric Composition: 95% Polyester 5% Elastane
Dry Clean Only
Model measurements: Height 178 cm, bust 82cm, waist 67cm, hips 93cm
Model wears: Size 8

POSTAGE & DELIVERY

ALL DELIVERY TIMES ARE APPROXIMATE

- Regular Post (Australia) FREE (3-5 business days after dispatch)

- Express Delivery (Australia) $10.00 (1-3 business days after dispatch)

Within Australia, we use Australia Post Eparcel & TNT Road Express with Signature on Delivery to ensure your items are delivered and signed for & whereby we can track any purchases easily and in a timely manner.

- YES we do post to PO BOXES within Australia only.

- You can track your order by clicking: www.auspost.com.au/track

- Orders placed on weekends and public holidays will be dispatched on the next available business day.  Goods will be delivered on business days; no deliveries will be made on weekends or public holidays. 

- Goods will be delivered by Australia Post and a signature is required upon delivery. If no signature is obtained at the time of delivery, a note will be left at your premises and goods will be delivered to your local post office for collection.  Goods may not be delivered next day due to circumstances (such as adverse weather, strikes etc) beyond the control of LOVE HONOR or Australia Post.

- All orders placed before 1pm AEST time are processed the next business day. Once your order is dispatched you will receive shipping confirmation and tracking details.

FREE EXPRESS SHIPPING ON ALL ORDERS AUD $350+
We offer our Australian customers free Express shipping on all orders $350 AUD and over.

INTERNATIONAL ORDERS

- USA & NEW ZEALAND - Express Shipping is provided through DHL EXPRESS at a flat rate of $15 AUD.

- REST OF THE WORLD - Express Shipping is provided through DHL EXPRESS at a flat rate of $25 AUD.

- Pending credit card authorisation, verification and availability of stock, delivery will take up to 3-7 business days. On occasion, some shipments may take longer than 7 business days. This will depend on the postal services in your area & there have been some delays noted during extreme weather conditions & "Acts of God".  All prices are in Australian dollars.

- The prices within the online store DO NOT include relevant overseas duties and other customs charges you may incur. Each country has its own import duties and tariffs and the purchaser is responsible for these fees.  

PLEASE NOTE

To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient. All return items must state RETURNED ITEM. Failure to do so will mean that you are responsible for any duties & taxes to be paid for release of parcels. If you do not accept this all parcels will be returned to sender.

OWNERSHIP AND RISK

Ownership of and risk of damage in the goods passes to you upon delivery to you at your specified delivery address.

ENQUIRIES

Our e-boutique administrator is available between 9:30am and 5:30pm AEST Monday through to Friday. Please email customercare@lovehonor.com.au for enquiries relating to the LOVE HONOR E-boutique.

WE RESERVE THE RIGHT to cancel any order, at which time we will immediately notify this action by e-mail, using the details provided. We will refund all monies paid using the original method received.

AUSTRALIAN SIZE MEASUREMENTS

*All measurements are in centimeters

LOVE HONOR SIZING	6	8	10	12	14	16	18	20
BUST	79-81	84-86	89-91	94-96	99-101	104-106	109-111	114-116
WAIST	61-63	66-68	71-73	76-78	81-83	86-88	91-93	96-98
HIPS	87-89	92-94	97-99	102-104	107-109	112-114	117-119	122-124

INTERNATIONAL SIZE CONVERSIONS

AUS/UK	6	8	10	12	14	16	18	20
FR	34	36	38	40	42	44	46	48
USA	2	4	6	8	10	12	14	16

SOME TIPS

The accopmanying Size Chart is to provide information on sizing of LOVE HONOR. This will help you decide which size to buy. Sizes may vary across brands and across countries.

When measuring yourself please ensure the measurement tape is not too loose and is pulled slightly taught against the body. If the tape is too loose you may end up purchasing a size too large.

Each LOVE HONOR garment is handmade and slight measurements differences are inherent to the manufacturing process.

RETURNS POLICY

- Full-priced goods in a saleable condition, unworn, and with original tags attached may be exchanged for a different size or style (where available), or returned for a credit note valid for 12 months.

- The item must be returned within 10 days of purchase together with original proof of purchase. We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe.

- We observe the right to deny refunds if the merchandise returned fails to meet our return policy requirements which is in keeping with Fair Trading laws.

- Orders cannot be cancelled after the order has been placed.

HOW DO I RETURN AN ITEM?

To return an item, we need to provide you with a RMA Number. Please complete the RETURN REQUEST HERE.

Our Customer Care Team will reply with your RMA Number within two business days. You will need to fill out the returns form - any returns without a form will not be able to be processed. RETURN FORM HERE.

Please Note:

- Your RMA Number must be clearly marked on the front of your returned parcel. If our warehouse cannot identify this number on the outside of your parcel it may be returned to you.

- A refund will only be provided if your goods are faulty or damaged during shipping and cannot be repaired or replaced.

Returned merchandise should include the all original packaging and be in the original condition as when it was received.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

Upon receipt of the items, they will undergo a quality review and once cleared, you will receive a refund or credit note for the purchase price (excluding original shipping cost) directly to the original method of payment used for purchase. We endeavour to process refunds as soon as they are received but please allow up to 5 business days for returns to be processed. You will receive email notification of the status of your refund once finalised.

We do not refund initial shipping charges for items returned, other than for faulty items. LOVE HONOR is not liable for the loss of garments being returned. We recommend using a traceable delivery method and taking note of your tracking number.

Subject to our obligations under the Australian Consumer Law or similar legislation, for any return you will be responsible for shipping and handling charges to return any unwanted items. If the package does not reach us safely we will not be able to complete the refund, we recommend sending via a traceable method for peace of mind and to retain proof of postage until you have received confirmation that your return has been processed.

INTERNATIONAL RETURNS

For all International purchases you have 10 days to notify customerlove@lovehonor.com.au from the date you placed your purchase. We allow up to 14 days for international orders to be returned back to our office.

We are unable to exchange international orders. If you wish to exchange an item we will provide you with a store credit and you can then repurchase the desired item with the store credit.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

SALE ITEMS & SPECIAL PROMOTIONS

If you return a SALE item you will receive a store credit for the value of your order less any shipping charges. We advise customers to choose carefully as sale items will not be refunded.

- We do not refund on sale items for change of mind or incorrect fit.

- We do not refund on promotional discounts such a Special Code discount for signing on, Click Frenzy, Black Friday, Cyber weekend & Flash Sales.

- Items marked down at 50% or more are considered FINAL SALE and are not eligible for a store credit or exchange so please choose carefully.

HOW LONG WILL IT TAKE TO PROCESS MY STORE CREDIT/EXCHANGE?

Once your order has been received at our head office your return request will be processed within the following timeframes.

- For Store Credits & Exchanges please allow between 5-7 business days for your returned item to be processed from the date we receive your item back.

FAULTY ITEMS

We inspect all garments prior to dispatch to ensure you receive a perfect item. We're so sorry in the event of an item you received is not in perfect condition. Please follow the returns process below and attach a photo of the fault to the returns form. We will meet our obligations under the Australian Consumer Law or similar legislation which may include replacing or repairing the item if the stock is available or giving you a refund upon receiving your faulty item back if the item is not able to be replaced. We advise customers to contact us immediately if they suspect a faulty item so we can have the item repaired/replaced within a timely manner for you.

- LOVE HONOR will not be held accountable if customers do not check or try on their garments immediately on receipt and return the item within 7 days if there is an issue with the garment. After 7 days of the garment being in the possession of the buyer, LOVE HONOR determines that the customer has accepted the item.

- Garments that are returned as ‘faulty’ will be inspected immediately they are received and an email notifying you of the outcome will be sent within 5 days.

Goods are deemed faulty if:

a) the goods are damaged when the customer receives them
b) the goods show a distinct manufacturing fault

- Please note that garments that are damaged as a result of wear and tear are not considered faulty.

- Garments that have been altered or garments that have any attempt at repair made by the customer or registered alteration specialist will be refused.

Once an item has been confirmed as faulty we will process either a refund or exchange.

Please return your merchandise to the following address.

RETURN ADDRESS

LOVE HONOR

CUSTOMER CARE - RETURNS

PO BOX 2101, TAREN POINT NSW 2229

SYDNEY, AUSTRALIA

Once your order has been received at our warehouse you will be notified via email, and your request processed.

HOW WILL I BE REFUNDED?

In the event we have made an error on your order or your item is deemed as having a manufacturing fault that cannot be repaired or replaced, all monies will be refunded back into the account used to make the original purchase. Shipping costs are non refundable. Items that have been worn will not be refunded unless a manufacturing fault is determined.

- Any garments returned to us with makeup/fake tan, unacceptable odour, deodorant stains or any other markings/stains will be sent back to the customer.

- Any customs charges (overseas customers) are the responsibility of the customer.

- LOVE HONOR reserves the right to deny a refund or exchange if the merchandise does not meet our returns policy requirements once assessed. If a returned item is denied, the goods will be returned to the customer.

- REFUNDS: Please allow up to 7 business days for your refund to be processed and up to an additional 5 days for the funds to reach your account depending on your payment method.

- STORE CREDIT: Please allow up to 5 business days for processing.

Note: Refunds are processed as reversals of the original payment, ie. If paid via credit card, we will refund to the same credit card. If paid via PayPal, we will refund to your PayPal account.

MILANA MIDI DRESS - WINE

$320.00

A stunning cocktail dress crafted from a mid weight stretch Bonded Crepe. Featuring a “V” shaped neckline and a detachable Bow detail the shoulder. The sleek pencil skirt features a split which finished at mid thigh level. Finished with a metal zipper at centre back.

Designed & Made in Australia

Stretch Bonded Crepe
Partially Lined
Metal zipper closure
Has a lot of stretch
Main Fabric Composition: 95% Polyester 5% Elastane
Dry Clean Only
Model measurements: Height 178 cm, bust 82cm, waist 67cm, hips 93cm
Model wears: Size 8

POSTAGE & DELIVERY

ALL DELIVERY TIMES ARE APPROXIMATE

- Regular Post (Australia) FREE (3-5 business days after dispatch)

- Express Delivery (Australia) $10.00 (1-3 business days after dispatch)

Within Australia, we use Australia Post Eparcel & TNT Road Express with Signature on Delivery to ensure your items are delivered and signed for & whereby we can track any purchases easily and in a timely manner.

- YES we do post to PO BOXES within Australia only.

- You can track your order by clicking: www.auspost.com.au/track

- Orders placed on weekends and public holidays will be dispatched on the next available business day.  Goods will be delivered on business days; no deliveries will be made on weekends or public holidays. 

- Goods will be delivered by Australia Post and a signature is required upon delivery. If no signature is obtained at the time of delivery, a note will be left at your premises and goods will be delivered to your local post office for collection.  Goods may not be delivered next day due to circumstances (such as adverse weather, strikes etc) beyond the control of LOVE HONOR or Australia Post.

- All orders placed before 1pm AEST time are processed the next business day. Once your order is dispatched you will receive shipping confirmation and tracking details.

FREE EXPRESS SHIPPING ON ALL ORDERS AUD $350+
We offer our Australian customers free Express shipping on all orders $350 AUD and over.

INTERNATIONAL ORDERS

- USA & NEW ZEALAND - Express Shipping is provided through DHL EXPRESS at a flat rate of $15 AUD.

- REST OF THE WORLD - Express Shipping is provided through DHL EXPRESS at a flat rate of $25 AUD.

- Pending credit card authorisation, verification and availability of stock, delivery will take up to 3-7 business days. On occasion, some shipments may take longer than 7 business days. This will depend on the postal services in your area & there have been some delays noted during extreme weather conditions & "Acts of God".  All prices are in Australian dollars.

- The prices within the online store DO NOT include relevant overseas duties and other customs charges you may incur. Each country has its own import duties and tariffs and the purchaser is responsible for these fees.  

PLEASE NOTE

To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient. All return items must state RETURNED ITEM. Failure to do so will mean that you are responsible for any duties & taxes to be paid for release of parcels. If you do not accept this all parcels will be returned to sender.

OWNERSHIP AND RISK

Ownership of and risk of damage in the goods passes to you upon delivery to you at your specified delivery address.

ENQUIRIES

Our e-boutique administrator is available between 9:30am and 5:30pm AEST Monday through to Friday. Please email customercare@lovehonor.com.au for enquiries relating to the LOVE HONOR E-boutique.

WE RESERVE THE RIGHT to cancel any order, at which time we will immediately notify this action by e-mail, using the details provided. We will refund all monies paid using the original method received.

AUSTRALIAN SIZE MEASUREMENTS

*All measurements are in centimeters

LOVE HONOR SIZING	6	8	10	12	14	16	18	20
BUST	79-81	84-86	89-91	94-96	99-101	104-106	109-111	114-116
WAIST	61-63	66-68	71-73	76-78	81-83	86-88	91-93	96-98
HIPS	87-89	92-94	97-99	102-104	107-109	112-114	117-119	122-124

INTERNATIONAL SIZE CONVERSIONS

AUS/UK	6	8	10	12	14	16	18	20
FR	34	36	38	40	42	44	46	48
USA	2	4	6	8	10	12	14	16

SOME TIPS

The accopmanying Size Chart is to provide information on sizing of LOVE HONOR. This will help you decide which size to buy. Sizes may vary across brands and across countries.

When measuring yourself please ensure the measurement tape is not too loose and is pulled slightly taught against the body. If the tape is too loose you may end up purchasing a size too large.

Each LOVE HONOR garment is handmade and slight measurements differences are inherent to the manufacturing process.

RETURNS POLICY

- Full-priced goods in a saleable condition, unworn, and with original tags attached may be exchanged for a different size or style (where available), or returned for a credit note valid for 12 months.

- The item must be returned within 10 days of purchase together with original proof of purchase. We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe.

- We observe the right to deny refunds if the merchandise returned fails to meet our return policy requirements which is in keeping with Fair Trading laws.

- Orders cannot be cancelled after the order has been placed.

HOW DO I RETURN AN ITEM?

To return an item, we need to provide you with a RMA Number. Please complete the RETURN REQUEST HERE.

Our Customer Care Team will reply with your RMA Number within two business days. You will need to fill out the returns form - any returns without a form will not be able to be processed. RETURN FORM HERE.

Please Note:

- Your RMA Number must be clearly marked on the front of your returned parcel. If our warehouse cannot identify this number on the outside of your parcel it may be returned to you.

- A refund will only be provided if your goods are faulty or damaged during shipping and cannot be repaired or replaced.

Returned merchandise should include the all original packaging and be in the original condition as when it was received.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

Upon receipt of the items, they will undergo a quality review and once cleared, you will receive a refund or credit note for the purchase price (excluding original shipping cost) directly to the original method of payment used for purchase. We endeavour to process refunds as soon as they are received but please allow up to 5 business days for returns to be processed. You will receive email notification of the status of your refund once finalised.

We do not refund initial shipping charges for items returned, other than for faulty items. LOVE HONOR is not liable for the loss of garments being returned. We recommend using a traceable delivery method and taking note of your tracking number.

Subject to our obligations under the Australian Consumer Law or similar legislation, for any return you will be responsible for shipping and handling charges to return any unwanted items. If the package does not reach us safely we will not be able to complete the refund, we recommend sending via a traceable method for peace of mind and to retain proof of postage until you have received confirmation that your return has been processed.

INTERNATIONAL RETURNS

For all International purchases you have 10 days to notify customerlove@lovehonor.com.au from the date you placed your purchase. We allow up to 14 days for international orders to be returned back to our office.

We are unable to exchange international orders. If you wish to exchange an item we will provide you with a store credit and you can then repurchase the desired item with the store credit.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

SALE ITEMS & SPECIAL PROMOTIONS

If you return a SALE item you will receive a store credit for the value of your order less any shipping charges. We advise customers to choose carefully as sale items will not be refunded.

- We do not refund on sale items for change of mind or incorrect fit.

- We do not refund on promotional discounts such a Special Code discount for signing on, Click Frenzy, Black Friday, Cyber weekend & Flash Sales.

- Items marked down at 50% or more are considered FINAL SALE and are not eligible for a store credit or exchange so please choose carefully.

HOW LONG WILL IT TAKE TO PROCESS MY STORE CREDIT/EXCHANGE?

Once your order has been received at our head office your return request will be processed within the following timeframes.

- For Store Credits & Exchanges please allow between 5-7 business days for your returned item to be processed from the date we receive your item back.

FAULTY ITEMS

We inspect all garments prior to dispatch to ensure you receive a perfect item. We're so sorry in the event of an item you received is not in perfect condition. Please follow the returns process below and attach a photo of the fault to the returns form. We will meet our obligations under the Australian Consumer Law or similar legislation which may include replacing or repairing the item if the stock is available or giving you a refund upon receiving your faulty item back if the item is not able to be replaced. We advise customers to contact us immediately if they suspect a faulty item so we can have the item repaired/replaced within a timely manner for you.

- LOVE HONOR will not be held accountable if customers do not check or try on their garments immediately on receipt and return the item within 7 days if there is an issue with the garment. After 7 days of the garment being in the possession of the buyer, LOVE HONOR determines that the customer has accepted the item.

- Garments that are returned as ‘faulty’ will be inspected immediately they are received and an email notifying you of the outcome will be sent within 5 days.

Goods are deemed faulty if:

a) the goods are damaged when the customer receives them
b) the goods show a distinct manufacturing fault

- Please note that garments that are damaged as a result of wear and tear are not considered faulty.

- Garments that have been altered or garments that have any attempt at repair made by the customer or registered alteration specialist will be refused.

Once an item has been confirmed as faulty we will process either a refund or exchange.

Please return your merchandise to the following address.

RETURN ADDRESS

LOVE HONOR

CUSTOMER CARE - RETURNS

PO BOX 2101, TAREN POINT NSW 2229

SYDNEY, AUSTRALIA

Once your order has been received at our warehouse you will be notified via email, and your request processed.

HOW WILL I BE REFUNDED?

In the event we have made an error on your order or your item is deemed as having a manufacturing fault that cannot be repaired or replaced, all monies will be refunded back into the account used to make the original purchase. Shipping costs are non refundable. Items that have been worn will not be refunded unless a manufacturing fault is determined.

- Any garments returned to us with makeup/fake tan, unacceptable odour, deodorant stains or any other markings/stains will be sent back to the customer.

- Any customs charges (overseas customers) are the responsibility of the customer.

- LOVE HONOR reserves the right to deny a refund or exchange if the merchandise does not meet our returns policy requirements once assessed. If a returned item is denied, the goods will be returned to the customer.

- REFUNDS: Please allow up to 7 business days for your refund to be processed and up to an additional 5 days for the funds to reach your account depending on your payment method.

- STORE CREDIT: Please allow up to 5 business days for processing.

Note: Refunds are processed as reversals of the original payment, ie. If paid via credit card, we will refund to the same credit card. If paid via PayPal, we will refund to your PayPal account.

PEARL METAL CROWN

$89.95

The Pear Metal Pearl Headband is one of the prettiest ways to complete your outfit. Adorned with layers of pearl beads, this headband will lend regal beauty to your look. Made with a thin metal headband for easy use and perfect positioning every time.

Gold Metal Base and Pearl Bead Embellishments
One size
Thin Metal Headband
Handmade Construction
Designed in Australia

POSTAGE & DELIVERY

ALL DELIVERY TIMES ARE APPROXIMATE

- Regular Post (Australia) FREE (3-5 business days after dispatch)

- Express Delivery (Australia) $10.00 (1-3 business days after dispatch)

Within Australia, we use Australia Post Eparcel & TNT Road Express with Signature on Delivery to ensure your items are delivered and signed for & whereby we can track any purchases easily and in a timely manner.

- YES we do post to PO BOXES within Australia only.

- You can track your order by clicking: www.auspost.com.au/track

- Orders placed on weekends and public holidays will be dispatched on the next available business day.  Goods will be delivered on business days; no deliveries will be made on weekends or public holidays. 

- Goods will be delivered by Australia Post and a signature is required upon delivery. If no signature is obtained at the time of delivery, a note will be left at your premises and goods will be delivered to your local post office for collection.  Goods may not be delivered next day due to circumstances (such as adverse weather, strikes etc) beyond the control of LOVE HONOR or Australia Post.

- All orders placed before 1pm AEST time are processed the next business day. Once your order is dispatched you will receive shipping confirmation and tracking details.

FREE EXPRESS SHIPPING ON ALL ORDERS AUD $350+
We offer our Australian customers free Express shipping on all orders $350 AUD and over.

INTERNATIONAL ORDERS

- USA & NEW ZEALAND - Express Shipping is provided through DHL EXPRESS at a flat rate of $15 AUD.

- REST OF THE WORLD - Express Shipping is provided through DHL EXPRESS at a flat rate of $25 AUD.

- Pending credit card authorisation, verification and availability of stock, delivery will take up to 3-7 business days. On occasion, some shipments may take longer than 7 business days. This will depend on the postal services in your area & there have been some delays noted during extreme weather conditions & "Acts of God".  All prices are in Australian dollars.

- The prices within the online store DO NOT include relevant overseas duties and other customs charges you may incur. Each country has its own import duties and tariffs and the purchaser is responsible for these fees.  

PLEASE NOTE

To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient. All return items must state RETURNED ITEM. Failure to do so will mean that you are responsible for any duties & taxes to be paid for release of parcels. If you do not accept this all parcels will be returned to sender.

OWNERSHIP AND RISK

Ownership of and risk of damage in the goods passes to you upon delivery to you at your specified delivery address.

ENQUIRIES

Our e-boutique administrator is available between 9:30am and 5:30pm AEST Monday through to Friday. Please email customercare@lovehonor.com.au for enquiries relating to the LOVE HONOR E-boutique.

WE RESERVE THE RIGHT to cancel any order, at which time we will immediately notify this action by e-mail, using the details provided. We will refund all monies paid using the original method received.

AUSTRALIAN SIZE MEASUREMENTS

*All measurements are in centimeters

LOVE HONOR SIZING	6	8	10	12	14	16	18	20
BUST	79-81	84-86	89-91	94-96	99-101	104-106	109-111	114-116
WAIST	61-63	66-68	71-73	76-78	81-83	86-88	91-93	96-98
HIPS	87-89	92-94	97-99	102-104	107-109	112-114	117-119	122-124

INTERNATIONAL SIZE CONVERSIONS

AUS/UK	6	8	10	12	14	16	18	20
FR	34	36	38	40	42	44	46	48
USA	2	4	6	8	10	12	14	16

SOME TIPS

The accopmanying Size Chart is to provide information on sizing of LOVE HONOR. This will help you decide which size to buy. Sizes may vary across brands and across countries.

When measuring yourself please ensure the measurement tape is not too loose and is pulled slightly taught against the body. If the tape is too loose you may end up purchasing a size too large.

Each LOVE HONOR garment is handmade and slight measurements differences are inherent to the manufacturing process.

RETURNS POLICY

- Full-priced goods in a saleable condition, unworn, and with original tags attached may be exchanged for a different size or style (where available), or returned for a credit note valid for 12 months.

- The item must be returned within 10 days of purchase together with original proof of purchase. We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe.

- We observe the right to deny refunds if the merchandise returned fails to meet our return policy requirements which is in keeping with Fair Trading laws.

- Orders cannot be cancelled after the order has been placed.

HOW DO I RETURN AN ITEM?

To return an item, we need to provide you with a RMA Number. Please complete the RETURN REQUEST HERE.

Our Customer Care Team will reply with your RMA Number within two business days. You will need to fill out the returns form - any returns without a form will not be able to be processed. RETURN FORM HERE.

Please Note:

- Your RMA Number must be clearly marked on the front of your returned parcel. If our warehouse cannot identify this number on the outside of your parcel it may be returned to you.

- A refund will only be provided if your goods are faulty or damaged during shipping and cannot be repaired or replaced.

Returned merchandise should include the all original packaging and be in the original condition as when it was received.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

Upon receipt of the items, they will undergo a quality review and once cleared, you will receive a refund or credit note for the purchase price (excluding original shipping cost) directly to the original method of payment used for purchase. We endeavour to process refunds as soon as they are received but please allow up to 5 business days for returns to be processed. You will receive email notification of the status of your refund once finalised.

We do not refund initial shipping charges for items returned, other than for faulty items. LOVE HONOR is not liable for the loss of garments being returned. We recommend using a traceable delivery method and taking note of your tracking number.

Subject to our obligations under the Australian Consumer Law or similar legislation, for any return you will be responsible for shipping and handling charges to return any unwanted items. If the package does not reach us safely we will not be able to complete the refund, we recommend sending via a traceable method for peace of mind and to retain proof of postage until you have received confirmation that your return has been processed.

INTERNATIONAL RETURNS

For all International purchases you have 10 days to notify customerlove@lovehonor.com.au from the date you placed your purchase. We allow up to 14 days for international orders to be returned back to our office.

We are unable to exchange international orders. If you wish to exchange an item we will provide you with a store credit and you can then repurchase the desired item with the store credit.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

SALE ITEMS & SPECIAL PROMOTIONS

If you return a SALE item you will receive a store credit for the value of your order less any shipping charges. We advise customers to choose carefully as sale items will not be refunded.

- We do not refund on sale items for change of mind or incorrect fit.

- We do not refund on promotional discounts such a Special Code discount for signing on, Click Frenzy, Black Friday, Cyber weekend & Flash Sales.

- Items marked down at 50% or more are considered FINAL SALE and are not eligible for a store credit or exchange so please choose carefully.

HOW LONG WILL IT TAKE TO PROCESS MY STORE CREDIT/EXCHANGE?

Once your order has been received at our head office your return request will be processed within the following timeframes.

- For Store Credits & Exchanges please allow between 5-7 business days for your returned item to be processed from the date we receive your item back.

FAULTY ITEMS

We inspect all garments prior to dispatch to ensure you receive a perfect item. We're so sorry in the event of an item you received is not in perfect condition. Please follow the returns process below and attach a photo of the fault to the returns form. We will meet our obligations under the Australian Consumer Law or similar legislation which may include replacing or repairing the item if the stock is available or giving you a refund upon receiving your faulty item back if the item is not able to be replaced. We advise customers to contact us immediately if they suspect a faulty item so we can have the item repaired/replaced within a timely manner for you.

- LOVE HONOR will not be held accountable if customers do not check or try on their garments immediately on receipt and return the item within 7 days if there is an issue with the garment. After 7 days of the garment being in the possession of the buyer, LOVE HONOR determines that the customer has accepted the item.

- Garments that are returned as ‘faulty’ will be inspected immediately they are received and an email notifying you of the outcome will be sent within 5 days.

Goods are deemed faulty if:

a) the goods are damaged when the customer receives them
b) the goods show a distinct manufacturing fault

- Please note that garments that are damaged as a result of wear and tear are not considered faulty.

- Garments that have been altered or garments that have any attempt at repair made by the customer or registered alteration specialist will be refused.

Once an item has been confirmed as faulty we will process either a refund or exchange.

Please return your merchandise to the following address.

RETURN ADDRESS

LOVE HONOR

CUSTOMER CARE - RETURNS

PO BOX 2101, TAREN POINT NSW 2229

SYDNEY, AUSTRALIA

Once your order has been received at our warehouse you will be notified via email, and your request processed.

HOW WILL I BE REFUNDED?

In the event we have made an error on your order or your item is deemed as having a manufacturing fault that cannot be repaired or replaced, all monies will be refunded back into the account used to make the original purchase. Shipping costs are non refundable. Items that have been worn will not be refunded unless a manufacturing fault is determined.

- Any garments returned to us with makeup/fake tan, unacceptable odour, deodorant stains or any other markings/stains will be sent back to the customer.

- Any customs charges (overseas customers) are the responsibility of the customer.

- LOVE HONOR reserves the right to deny a refund or exchange if the merchandise does not meet our returns policy requirements once assessed. If a returned item is denied, the goods will be returned to the customer.

- REFUNDS: Please allow up to 7 business days for your refund to be processed and up to an additional 5 days for the funds to reach your account depending on your payment method.

- STORE CREDIT: Please allow up to 5 business days for processing.

Note: Refunds are processed as reversals of the original payment, ie. If paid via credit card, we will refund to the same credit card. If paid via PayPal, we will refund to your PayPal account.

CONSTELLATION CROWN

$139.95

This delicate piece is a showstopper. The Constellation Metal and Bead Headband features clusters of clear glass beads intricately wired by hand to a thin metal headband. Perfect for a Bridal or Bride to be headpiece or a head turning crown to wear to the races.

Metal and Glass Bead Embellishments
One size
Thin Metal Headband
Handmade Construction
Designed in Australia

POSTAGE & DELIVERY

ALL DELIVERY TIMES ARE APPROXIMATE

- Regular Post (Australia) FREE (3-5 business days after dispatch)

- Express Delivery (Australia) $10.00 (1-3 business days after dispatch)

Within Australia, we use Australia Post Eparcel & TNT Road Express with Signature on Delivery to ensure your items are delivered and signed for & whereby we can track any purchases easily and in a timely manner.

- YES we do post to PO BOXES within Australia only.

- You can track your order by clicking: www.auspost.com.au/track

- Orders placed on weekends and public holidays will be dispatched on the next available business day.  Goods will be delivered on business days; no deliveries will be made on weekends or public holidays. 

- Goods will be delivered by Australia Post and a signature is required upon delivery. If no signature is obtained at the time of delivery, a note will be left at your premises and goods will be delivered to your local post office for collection.  Goods may not be delivered next day due to circumstances (such as adverse weather, strikes etc) beyond the control of LOVE HONOR or Australia Post.

- All orders placed before 1pm AEST time are processed the next business day. Once your order is dispatched you will receive shipping confirmation and tracking details.

FREE EXPRESS SHIPPING ON ALL ORDERS AUD $350+
We offer our Australian customers free Express shipping on all orders $350 AUD and over.

INTERNATIONAL ORDERS

- USA & NEW ZEALAND - Express Shipping is provided through DHL EXPRESS at a flat rate of $15 AUD.

- REST OF THE WORLD - Express Shipping is provided through DHL EXPRESS at a flat rate of $25 AUD.

- Pending credit card authorisation, verification and availability of stock, delivery will take up to 3-7 business days. On occasion, some shipments may take longer than 7 business days. This will depend on the postal services in your area & there have been some delays noted during extreme weather conditions & "Acts of God".  All prices are in Australian dollars.

- The prices within the online store DO NOT include relevant overseas duties and other customs charges you may incur. Each country has its own import duties and tariffs and the purchaser is responsible for these fees.  

PLEASE NOTE

To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient. All return items must state RETURNED ITEM. Failure to do so will mean that you are responsible for any duties & taxes to be paid for release of parcels. If you do not accept this all parcels will be returned to sender.

OWNERSHIP AND RISK

Ownership of and risk of damage in the goods passes to you upon delivery to you at your specified delivery address.

ENQUIRIES

Our e-boutique administrator is available between 9:30am and 5:30pm AEST Monday through to Friday. Please email customercare@lovehonor.com.au for enquiries relating to the LOVE HONOR E-boutique.

WE RESERVE THE RIGHT to cancel any order, at which time we will immediately notify this action by e-mail, using the details provided. We will refund all monies paid using the original method received.

AUSTRALIAN SIZE MEASUREMENTS

*All measurements are in centimeters

LOVE HONOR SIZING	6	8	10	12	14	16	18	20
BUST	79-81	84-86	89-91	94-96	99-101	104-106	109-111	114-116
WAIST	61-63	66-68	71-73	76-78	81-83	86-88	91-93	96-98
HIPS	87-89	92-94	97-99	102-104	107-109	112-114	117-119	122-124

INTERNATIONAL SIZE CONVERSIONS

AUS/UK	6	8	10	12	14	16	18	20
FR	34	36	38	40	42	44	46	48
USA	2	4	6	8	10	12	14	16

SOME TIPS

The accopmanying Size Chart is to provide information on sizing of LOVE HONOR. This will help you decide which size to buy. Sizes may vary across brands and across countries.

When measuring yourself please ensure the measurement tape is not too loose and is pulled slightly taught against the body. If the tape is too loose you may end up purchasing a size too large.

Each LOVE HONOR garment is handmade and slight measurements differences are inherent to the manufacturing process.

RETURNS POLICY

- Full-priced goods in a saleable condition, unworn, and with original tags attached may be exchanged for a different size or style (where available), or returned for a credit note valid for 12 months.

- The item must be returned within 10 days of purchase together with original proof of purchase. We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe.

- We observe the right to deny refunds if the merchandise returned fails to meet our return policy requirements which is in keeping with Fair Trading laws.

- Orders cannot be cancelled after the order has been placed.

HOW DO I RETURN AN ITEM?

To return an item, we need to provide you with a RMA Number. Please complete the RETURN REQUEST HERE.

Our Customer Care Team will reply with your RMA Number within two business days. You will need to fill out the returns form - any returns without a form will not be able to be processed. RETURN FORM HERE.

Please Note:

- Your RMA Number must be clearly marked on the front of your returned parcel. If our warehouse cannot identify this number on the outside of your parcel it may be returned to you.

- A refund will only be provided if your goods are faulty or damaged during shipping and cannot be repaired or replaced.

Returned merchandise should include the all original packaging and be in the original condition as when it was received.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

Upon receipt of the items, they will undergo a quality review and once cleared, you will receive a refund or credit note for the purchase price (excluding original shipping cost) directly to the original method of payment used for purchase. We endeavour to process refunds as soon as they are received but please allow up to 5 business days for returns to be processed. You will receive email notification of the status of your refund once finalised.

We do not refund initial shipping charges for items returned, other than for faulty items. LOVE HONOR is not liable for the loss of garments being returned. We recommend using a traceable delivery method and taking note of your tracking number.

Subject to our obligations under the Australian Consumer Law or similar legislation, for any return you will be responsible for shipping and handling charges to return any unwanted items. If the package does not reach us safely we will not be able to complete the refund, we recommend sending via a traceable method for peace of mind and to retain proof of postage until you have received confirmation that your return has been processed.

INTERNATIONAL RETURNS

For all International purchases you have 10 days to notify customerlove@lovehonor.com.au from the date you placed your purchase. We allow up to 14 days for international orders to be returned back to our office.

We are unable to exchange international orders. If you wish to exchange an item we will provide you with a store credit and you can then repurchase the desired item with the store credit.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

SALE ITEMS & SPECIAL PROMOTIONS

If you return a SALE item you will receive a store credit for the value of your order less any shipping charges. We advise customers to choose carefully as sale items will not be refunded.

- We do not refund on sale items for change of mind or incorrect fit.

- We do not refund on promotional discounts such a Special Code discount for signing on, Click Frenzy, Black Friday, Cyber weekend & Flash Sales.

- Items marked down at 50% or more are considered FINAL SALE and are not eligible for a store credit or exchange so please choose carefully.

HOW LONG WILL IT TAKE TO PROCESS MY STORE CREDIT/EXCHANGE?

Once your order has been received at our head office your return request will be processed within the following timeframes.

- For Store Credits & Exchanges please allow between 5-7 business days for your returned item to be processed from the date we receive your item back.

FAULTY ITEMS

We inspect all garments prior to dispatch to ensure you receive a perfect item. We're so sorry in the event of an item you received is not in perfect condition. Please follow the returns process below and attach a photo of the fault to the returns form. We will meet our obligations under the Australian Consumer Law or similar legislation which may include replacing or repairing the item if the stock is available or giving you a refund upon receiving your faulty item back if the item is not able to be replaced. We advise customers to contact us immediately if they suspect a faulty item so we can have the item repaired/replaced within a timely manner for you.

- LOVE HONOR will not be held accountable if customers do not check or try on their garments immediately on receipt and return the item within 7 days if there is an issue with the garment. After 7 days of the garment being in the possession of the buyer, LOVE HONOR determines that the customer has accepted the item.

- Garments that are returned as ‘faulty’ will be inspected immediately they are received and an email notifying you of the outcome will be sent within 5 days.

Goods are deemed faulty if:

a) the goods are damaged when the customer receives them
b) the goods show a distinct manufacturing fault

- Please note that garments that are damaged as a result of wear and tear are not considered faulty.

- Garments that have been altered or garments that have any attempt at repair made by the customer or registered alteration specialist will be refused.

Once an item has been confirmed as faulty we will process either a refund or exchange.

Please return your merchandise to the following address.

RETURN ADDRESS

LOVE HONOR

CUSTOMER CARE - RETURNS

PO BOX 2101, TAREN POINT NSW 2229

SYDNEY, AUSTRALIA

Once your order has been received at our warehouse you will be notified via email, and your request processed.

HOW WILL I BE REFUNDED?

In the event we have made an error on your order or your item is deemed as having a manufacturing fault that cannot be repaired or replaced, all monies will be refunded back into the account used to make the original purchase. Shipping costs are non refundable. Items that have been worn will not be refunded unless a manufacturing fault is determined.

- Any garments returned to us with makeup/fake tan, unacceptable odour, deodorant stains or any other markings/stains will be sent back to the customer.

- Any customs charges (overseas customers) are the responsibility of the customer.

- LOVE HONOR reserves the right to deny a refund or exchange if the merchandise does not meet our returns policy requirements once assessed. If a returned item is denied, the goods will be returned to the customer.

- REFUNDS: Please allow up to 7 business days for your refund to be processed and up to an additional 5 days for the funds to reach your account depending on your payment method.

- STORE CREDIT: Please allow up to 5 business days for processing.

Note: Refunds are processed as reversals of the original payment, ie. If paid via credit card, we will refund to the same credit card. If paid via PayPal, we will refund to your PayPal account.

ENCHANTED MIDI DRESS - IVORY

$299.00

The Enchanted Dress is a stunning midi dress which flatters the female form. Crafted from our core stretch Scuba Crepe, this fabric hugs the body in all the right places. The cape detail sweeps over the arms & creates a dramatic & elegant silhouette. The fitted pencil skirt is tapered to just below the knee. Can be worn off and on the shoulder.

Designed & Made in Australia

Stretch Crepe
Fully lined
Invisible zipper closure
Has a lot of stretch
Main Fabric Composition: 95% Polyester, 5% Elastane
Dry Clean Recommended
Model measurements: Height 178 cm, bust 82cm, waist 67cm, hips 93cm
Model wears: Size 8

POSTAGE & DELIVERY

ALL DELIVERY TIMES ARE APPROXIMATE

- Regular Post (Australia) FREE (3-5 business days after dispatch)

- Express Delivery (Australia) $10.00 (1-3 business days after dispatch)

Within Australia, we use Australia Post Eparcel & TNT Road Express with Signature on Delivery to ensure your items are delivered and signed for & whereby we can track any purchases easily and in a timely manner.

- YES we do post to PO BOXES within Australia only.

- You can track your order by clicking: www.auspost.com.au/track

- Orders placed on weekends and public holidays will be dispatched on the next available business day.  Goods will be delivered on business days; no deliveries will be made on weekends or public holidays. 

- Goods will be delivered by Australia Post and a signature is required upon delivery. If no signature is obtained at the time of delivery, a note will be left at your premises and goods will be delivered to your local post office for collection.  Goods may not be delivered next day due to circumstances (such as adverse weather, strikes etc) beyond the control of LOVE HONOR or Australia Post.

- All orders placed before 1pm AEST time are processed the next business day. Once your order is dispatched you will receive shipping confirmation and tracking details.

FREE EXPRESS SHIPPING ON ALL ORDERS AUD $350+
We offer our Australian customers free Express shipping on all orders $350 AUD and over.

INTERNATIONAL ORDERS

- USA & NEW ZEALAND - Express Shipping is provided through DHL EXPRESS at a flat rate of $15 AUD.

- REST OF THE WORLD - Express Shipping is provided through DHL EXPRESS at a flat rate of $25 AUD.

- Pending credit card authorisation, verification and availability of stock, delivery will take up to 3-7 business days. On occasion, some shipments may take longer than 7 business days. This will depend on the postal services in your area & there have been some delays noted during extreme weather conditions & "Acts of God".  All prices are in Australian dollars.

- The prices within the online store DO NOT include relevant overseas duties and other customs charges you may incur. Each country has its own import duties and tariffs and the purchaser is responsible for these fees.  

PLEASE NOTE

To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient. All return items must state RETURNED ITEM. Failure to do so will mean that you are responsible for any duties & taxes to be paid for release of parcels. If you do not accept this all parcels will be returned to sender.

OWNERSHIP AND RISK

Ownership of and risk of damage in the goods passes to you upon delivery to you at your specified delivery address.

ENQUIRIES

Our e-boutique administrator is available between 9:30am and 5:30pm AEST Monday through to Friday. Please email customercare@lovehonor.com.au for enquiries relating to the LOVE HONOR E-boutique.

WE RESERVE THE RIGHT to cancel any order, at which time we will immediately notify this action by e-mail, using the details provided. We will refund all monies paid using the original method received.

AUSTRALIAN SIZE MEASUREMENTS

*All measurements are in centimeters

LOVE HONOR SIZING	6	8	10	12	14	16	18	20
BUST	79-81	84-86	89-91	94-96	99-101	104-106	109-111	114-116
WAIST	61-63	66-68	71-73	76-78	81-83	86-88	91-93	96-98
HIPS	87-89	92-94	97-99	102-104	107-109	112-114	117-119	122-124

INTERNATIONAL SIZE CONVERSIONS

AUS/UK	6	8	10	12	14	16	18	20
FR	34	36	38	40	42	44	46	48
USA	2	4	6	8	10	12	14	16

SOME TIPS

The accopmanying Size Chart is to provide information on sizing of LOVE HONOR. This will help you decide which size to buy. Sizes may vary across brands and across countries.

When measuring yourself please ensure the measurement tape is not too loose and is pulled slightly taught against the body. If the tape is too loose you may end up purchasing a size too large.

Each LOVE HONOR garment is handmade and slight measurements differences are inherent to the manufacturing process.

RETURNS POLICY

- Full-priced goods in a saleable condition, unworn, and with original tags attached may be exchanged for a different size or style (where available), or returned for a credit note valid for 12 months.

- The item must be returned within 10 days of purchase together with original proof of purchase. We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe.

- We observe the right to deny refunds if the merchandise returned fails to meet our return policy requirements which is in keeping with Fair Trading laws.

- Orders cannot be cancelled after the order has been placed.

HOW DO I RETURN AN ITEM?

To return an item, we need to provide you with a RMA Number. Please complete the RETURN REQUEST HERE.

Our Customer Care Team will reply with your RMA Number within two business days. You will need to fill out the returns form - any returns without a form will not be able to be processed. RETURN FORM HERE.

Please Note:

- Your RMA Number must be clearly marked on the front of your returned parcel. If our warehouse cannot identify this number on the outside of your parcel it may be returned to you.

- A refund will only be provided if your goods are faulty or damaged during shipping and cannot be repaired or replaced.

Returned merchandise should include the all original packaging and be in the original condition as when it was received.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

Upon receipt of the items, they will undergo a quality review and once cleared, you will receive a refund or credit note for the purchase price (excluding original shipping cost) directly to the original method of payment used for purchase. We endeavour to process refunds as soon as they are received but please allow up to 5 business days for returns to be processed. You will receive email notification of the status of your refund once finalised.

We do not refund initial shipping charges for items returned, other than for faulty items. LOVE HONOR is not liable for the loss of garments being returned. We recommend using a traceable delivery method and taking note of your tracking number.

Subject to our obligations under the Australian Consumer Law or similar legislation, for any return you will be responsible for shipping and handling charges to return any unwanted items. If the package does not reach us safely we will not be able to complete the refund, we recommend sending via a traceable method for peace of mind and to retain proof of postage until you have received confirmation that your return has been processed.

INTERNATIONAL RETURNS

For all International purchases you have 10 days to notify customerlove@lovehonor.com.au from the date you placed your purchase. We allow up to 14 days for international orders to be returned back to our office.

We are unable to exchange international orders. If you wish to exchange an item we will provide you with a store credit and you can then repurchase the desired item with the store credit.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

SALE ITEMS & SPECIAL PROMOTIONS

If you return a SALE item you will receive a store credit for the value of your order less any shipping charges. We advise customers to choose carefully as sale items will not be refunded.

- We do not refund on sale items for change of mind or incorrect fit.

- We do not refund on promotional discounts such a Special Code discount for signing on, Click Frenzy, Black Friday, Cyber weekend & Flash Sales.

- Items marked down at 50% or more are considered FINAL SALE and are not eligible for a store credit or exchange so please choose carefully.

HOW LONG WILL IT TAKE TO PROCESS MY STORE CREDIT/EXCHANGE?

Once your order has been received at our head office your return request will be processed within the following timeframes.

- For Store Credits & Exchanges please allow between 5-7 business days for your returned item to be processed from the date we receive your item back.

FAULTY ITEMS

We inspect all garments prior to dispatch to ensure you receive a perfect item. We're so sorry in the event of an item you received is not in perfect condition. Please follow the returns process below and attach a photo of the fault to the returns form. We will meet our obligations under the Australian Consumer Law or similar legislation which may include replacing or repairing the item if the stock is available or giving you a refund upon receiving your faulty item back if the item is not able to be replaced. We advise customers to contact us immediately if they suspect a faulty item so we can have the item repaired/replaced within a timely manner for you.

- LOVE HONOR will not be held accountable if customers do not check or try on their garments immediately on receipt and return the item within 7 days if there is an issue with the garment. After 7 days of the garment being in the possession of the buyer, LOVE HONOR determines that the customer has accepted the item.

- Garments that are returned as ‘faulty’ will be inspected immediately they are received and an email notifying you of the outcome will be sent within 5 days.

Goods are deemed faulty if:

a) the goods are damaged when the customer receives them
b) the goods show a distinct manufacturing fault

- Please note that garments that are damaged as a result of wear and tear are not considered faulty.

- Garments that have been altered or garments that have any attempt at repair made by the customer or registered alteration specialist will be refused.

Once an item has been confirmed as faulty we will process either a refund or exchange.

Please return your merchandise to the following address.

RETURN ADDRESS

LOVE HONOR

CUSTOMER CARE - RETURNS

PO BOX 2101, TAREN POINT NSW 2229

SYDNEY, AUSTRALIA

Once your order has been received at our warehouse you will be notified via email, and your request processed.

HOW WILL I BE REFUNDED?

In the event we have made an error on your order or your item is deemed as having a manufacturing fault that cannot be repaired or replaced, all monies will be refunded back into the account used to make the original purchase. Shipping costs are non refundable. Items that have been worn will not be refunded unless a manufacturing fault is determined.

- Any garments returned to us with makeup/fake tan, unacceptable odour, deodorant stains or any other markings/stains will be sent back to the customer.

- Any customs charges (overseas customers) are the responsibility of the customer.

- LOVE HONOR reserves the right to deny a refund or exchange if the merchandise does not meet our returns policy requirements once assessed. If a returned item is denied, the goods will be returned to the customer.

- REFUNDS: Please allow up to 7 business days for your refund to be processed and up to an additional 5 days for the funds to reach your account depending on your payment method.

- STORE CREDIT: Please allow up to 5 business days for processing.

Note: Refunds are processed as reversals of the original payment, ie. If paid via credit card, we will refund to the same credit card. If paid via PayPal, we will refund to your PayPal account.

ARGENTO JACQUARD DRESS - PINK JACQUARD

$365.00

The Argento is a captivating cocktail dress crafted from a stunning floral jacquard. Featuring a “V” shaped neckline and sculpted sleeves this dress is also Bra friendly. The fitted skirt features a flared hemline and falls just below the knee. Fully lined & finished with a metal zipper at centre back.

TAKING PRE-ORDERS FOR A LATE AUGUST 2019 DELIVERY

Designed & Made in Australia

Luxe floral jacquard
Fully Lined
Metal zipper closure
Does not have stretch
Main Fabric Composition: 100% Polyamide
Lining: 97% Polyester 3% Elastane
Dry Clean Only
Model measurements: Height 178 cm, bust 82 m, waist 67cm, hips 93cm
Model wears: Size 8

POSTAGE & DELIVERY

ALL DELIVERY TIMES ARE APPROXIMATE

- Regular Post (Australia) FREE (3-5 business days after dispatch)

- Express Delivery (Australia) $10.00 (1-3 business days after dispatch)

Within Australia, we use Australia Post Eparcel & TNT Road Express with Signature on Delivery to ensure your items are delivered and signed for & whereby we can track any purchases easily and in a timely manner.

- YES we do post to PO BOXES within Australia only.

- You can track your order by clicking: www.auspost.com.au/track

- Orders placed on weekends and public holidays will be dispatched on the next available business day.  Goods will be delivered on business days; no deliveries will be made on weekends or public holidays. 

- Goods will be delivered by Australia Post and a signature is required upon delivery. If no signature is obtained at the time of delivery, a note will be left at your premises and goods will be delivered to your local post office for collection.  Goods may not be delivered next day due to circumstances (such as adverse weather, strikes etc) beyond the control of LOVE HONOR or Australia Post.

- All orders placed before 1pm AEST time are processed the next business day. Once your order is dispatched you will receive shipping confirmation and tracking details.

FREE EXPRESS SHIPPING ON ALL ORDERS AUD $350+
We offer our Australian customers free Express shipping on all orders $350 AUD and over.

INTERNATIONAL ORDERS

- USA & NEW ZEALAND - Express Shipping is provided through DHL EXPRESS at a flat rate of $15 AUD.

- REST OF THE WORLD - Express Shipping is provided through DHL EXPRESS at a flat rate of $25 AUD.

- Pending credit card authorisation, verification and availability of stock, delivery will take up to 3-7 business days. On occasion, some shipments may take longer than 7 business days. This will depend on the postal services in your area & there have been some delays noted during extreme weather conditions & "Acts of God".  All prices are in Australian dollars.

- The prices within the online store DO NOT include relevant overseas duties and other customs charges you may incur. Each country has its own import duties and tariffs and the purchaser is responsible for these fees.  

PLEASE NOTE

To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient. All return items must state RETURNED ITEM. Failure to do so will mean that you are responsible for any duties & taxes to be paid for release of parcels. If you do not accept this all parcels will be returned to sender.

OWNERSHIP AND RISK

Ownership of and risk of damage in the goods passes to you upon delivery to you at your specified delivery address.

ENQUIRIES

Our e-boutique administrator is available between 9:30am and 5:30pm AEST Monday through to Friday. Please email customercare@lovehonor.com.au for enquiries relating to the LOVE HONOR E-boutique.

WE RESERVE THE RIGHT to cancel any order, at which time we will immediately notify this action by e-mail, using the details provided. We will refund all monies paid using the original method received.

AUSTRALIAN SIZE MEASUREMENTS

*All measurements are in centimeters

LOVE HONOR SIZING	6	8	10	12	14	16	18	20
BUST	79-81	84-86	89-91	94-96	99-101	104-106	109-111	114-116
WAIST	61-63	66-68	71-73	76-78	81-83	86-88	91-93	96-98
HIPS	87-89	92-94	97-99	102-104	107-109	112-114	117-119	122-124

INTERNATIONAL SIZE CONVERSIONS

AUS/UK	6	8	10	12	14	16	18	20
FR	34	36	38	40	42	44	46	48
USA	2	4	6	8	10	12	14	16

SOME TIPS

The accopmanying Size Chart is to provide information on sizing of LOVE HONOR. This will help you decide which size to buy. Sizes may vary across brands and across countries.

When measuring yourself please ensure the measurement tape is not too loose and is pulled slightly taught against the body. If the tape is too loose you may end up purchasing a size too large.

Each LOVE HONOR garment is handmade and slight measurements differences are inherent to the manufacturing process.

RETURNS POLICY

- Full-priced goods in a saleable condition, unworn, and with original tags attached may be exchanged for a different size or style (where available), or returned for a credit note valid for 12 months.

- The item must be returned within 10 days of purchase together with original proof of purchase. We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe.

- We observe the right to deny refunds if the merchandise returned fails to meet our return policy requirements which is in keeping with Fair Trading laws.

- Orders cannot be cancelled after the order has been placed.

HOW DO I RETURN AN ITEM?

To return an item, we need to provide you with a RMA Number. Please complete the RETURN REQUEST HERE.

Our Customer Care Team will reply with your RMA Number within two business days. You will need to fill out the returns form - any returns without a form will not be able to be processed. RETURN FORM HERE.

Please Note:

- Your RMA Number must be clearly marked on the front of your returned parcel. If our warehouse cannot identify this number on the outside of your parcel it may be returned to you.

- A refund will only be provided if your goods are faulty or damaged during shipping and cannot be repaired or replaced.

Returned merchandise should include the all original packaging and be in the original condition as when it was received.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

Upon receipt of the items, they will undergo a quality review and once cleared, you will receive a refund or credit note for the purchase price (excluding original shipping cost) directly to the original method of payment used for purchase. We endeavour to process refunds as soon as they are received but please allow up to 5 business days for returns to be processed. You will receive email notification of the status of your refund once finalised.

We do not refund initial shipping charges for items returned, other than for faulty items. LOVE HONOR is not liable for the loss of garments being returned. We recommend using a traceable delivery method and taking note of your tracking number.

Subject to our obligations under the Australian Consumer Law or similar legislation, for any return you will be responsible for shipping and handling charges to return any unwanted items. If the package does not reach us safely we will not be able to complete the refund, we recommend sending via a traceable method for peace of mind and to retain proof of postage until you have received confirmation that your return has been processed.

INTERNATIONAL RETURNS

For all International purchases you have 10 days to notify customerlove@lovehonor.com.au from the date you placed your purchase. We allow up to 14 days for international orders to be returned back to our office.

We are unable to exchange international orders. If you wish to exchange an item we will provide you with a store credit and you can then repurchase the desired item with the store credit.

Please note: International Returns cannot be over $1000, if so please ship these separately as LOVE HONOR is not responsible to pay duties to receive the goods. If there is a charge it will be deducted from your final refund.

SALE ITEMS & SPECIAL PROMOTIONS

If you return a SALE item you will receive a store credit for the value of your order less any shipping charges. We advise customers to choose carefully as sale items will not be refunded.

- We do not refund on sale items for change of mind or incorrect fit.

- We do not refund on promotional discounts such a Special Code discount for signing on, Click Frenzy, Black Friday, Cyber weekend & Flash Sales.

- Items marked down at 50% or more are considered FINAL SALE and are not eligible for a store credit or exchange so please choose carefully.

HOW LONG WILL IT TAKE TO PROCESS MY STORE CREDIT/EXCHANGE?

Once your order has been received at our head office your return request will be processed within the following timeframes.

- For Store Credits & Exchanges please allow between 5-7 business days for your returned item to be processed from the date we receive your item back.

FAULTY ITEMS

We inspect all garments prior to dispatch to ensure you receive a perfect item. We're so sorry in the event of an item you received is not in perfect condition. Please follow the returns process below and attach a photo of the fault to the returns form. We will meet our obligations under the Australian Consumer Law or similar legislation which may include replacing or repairing the item if the stock is available or giving you a refund upon receiving your faulty item back if the item is not able to be replaced. We advise customers to contact us immediately if they suspect a faulty item so we can have the item repaired/replaced within a timely manner for you.

- LOVE HONOR will not be held accountable if customers do not check or try on their garments immediately on receipt and return the item within 7 days if there is an issue with the garment. After 7 days of the garment being in the possession of the buyer, LOVE HONOR determines that the customer has accepted the item.

- Garments that are returned as ‘faulty’ will be inspected immediately they are received and an email notifying you of the outcome will be sent within 5 days.

Goods are deemed faulty if:

a) the goods are damaged when the customer receives them
b) the goods show a distinct manufacturing fault

- Please note that garments that are damaged as a result of wear and tear are not considered faulty.

- Garments that have been altered or garments that have any attempt at repair made by the customer or registered alteration specialist will be refused.

Once an item has been confirmed as faulty we will process either a refund or exchange.

Please return your merchandise to the following address.

RETURN ADDRESS

LOVE HONOR

CUSTOMER CARE - RETURNS

PO BOX 2101, TAREN POINT NSW 2229

SYDNEY, AUSTRALIA

Once your order has been received at our warehouse you will be notified via email, and your request processed.

HOW WILL I BE REFUNDED?

In the event we have made an error on your order or your item is deemed as having a manufacturing fault that cannot be repaired or replaced, all monies will be refunded back into the account used to make the original purchase. Shipping costs are non refundable. Items that have been worn will not be refunded unless a manufacturing fault is determined.

- Any garments returned to us with makeup/fake tan, unacceptable odour, deodorant stains or any other markings/stains will be sent back to the customer.

- Any customs charges (overseas customers) are the responsibility of the customer.

- LOVE HONOR reserves the right to deny a refund or exchange if the merchandise does not meet our returns policy requirements once assessed. If a returned item is denied, the goods will be returned to the customer.

- REFUNDS: Please allow up to 7 business days for your refund to be processed and up to an additional 5 days for the funds to reach your account depending on your payment method.

- STORE CREDIT: Please allow up to 5 business days for processing.

Note: Refunds are processed as reversals of the original payment, ie. If paid via credit card, we will refund to the same credit card. If paid via PayPal, we will refund to your PayPal account.