POSTAGE & DELIVERY
ALL DELIVERY TIMES ARE APPROXIMATE
FREE EXPRESS SHIPPING ON ALL ORDERS AUD $350+
We offer our Australian customers free Express shipping on all orders $350 AUD and over.
- Regular Post (Australia) $10 for orders below $250 (3-5 business days after dispatch
- Regular Post (Australia) FREE for orders over $250 (3-5 business days after dispatch)
- Express Delivery (Australia) $15.00 for orders below $350 (1-3 business days after dispatch)
Within Australia, we use Australia Post Eparcel, DHL Express & TNT Road Express with Signature on Delivery to ensure your items are delivered and signed for & whereby we can track any purchases easily and in a timely manner.
- YES we do post to PO BOXES within Australia only.
- You can track your order by clicking: www.auspost.com.au/track
- Orders placed on weekends and public holidays will be dispatched on the next available business day. Goods will be delivered on business days; no deliveries will be made on weekends or public holidays.
- Goods will be delivered by Australia Post and a signature is required upon delivery. If no signature is obtained at the time of delivery, a note will be left at your premises and goods will be delivered to your local post office for collection. Goods may not be delivered next day due to circumstances (such as adverse weather, strikes etc) beyond the control of LOVE HONOR or Australia Post.
- Unfortunately at this time we do not offer same day shipping. All In-stock orders unless specified as pre-order/made to order require 1-2 business days for processing. Once your order is dispatched you will receive shipping confirmation and tracking details.
- USA & NEW ZEALAND - Express Shipping is provided through DHL EXPRESS from $20 AUD.
- REST OF THE WORLD - Express Shipping is provided through DHL EXPRESS from $25 AUD.
- Pending credit card authorisation, verification and availability of stock, delivery will take up to 3-7 business days. On occasion, some shipments may take longer than 7 business days. This will depend on the postal services in your area & there have been some delays noted during extreme weather conditions & "Acts of God". All prices are in Australian dollars.
- The prices within the online store DO NOT include relevant overseas duties and other customs charges you may incur. Each country has its own import duties and tariffs and the purchaser is responsible for these fees.
To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient. All return items must state RETURNED ITEM. Failure to do so will mean that you are responsible for any duties & taxes to be paid for release of parcels. If you do not accept this all parcels will be returned to sender.
OWNERSHIP AND RISK
Ownership of and risk of damage in the goods passes to you upon delivery to you at your specified delivery address.
Our e-boutique administrator is available between 9:30am and 5:30pm AEST Monday through to Friday. Please email firstname.lastname@example.org for enquiries relating to the LOVE HONOR E-boutique.
WE RESERVE THE RIGHT to cancel any order, at which time we will immediately notify this action by e-mail, using the details provided. We will refund all monies paid using the original method received.